The hotel is terrible, if you even can call it as a hotel.. The room didnt comply to what is stated in the reservation, completely different from pictures, VERY old and very DIRTY. The room was terrible - dirty, stinky, all the sheets were full of other people hair, towels were dirty (with brown spots) and smelly, I couldnt even use them. Bed is very uncomfortable, outdated mattress. Room is very small and the bathroom is tiny, dirty and stinky. It is also very noisy from the outside. We even got bitten by some bed insects. We asked to change the sheets and towels, but even after the change it was still dirty and with hair. The owner was arguing with us and offered to bring the sheets and that we change them on our own 😀 We decided to move out to other hotel. According to the reservation policy, cancelation fee is 1 night cost, but the owner didnt refund us at all! When we tried to manage the situation he was shouting at us and told us to take our luggage and get away. I’ve asked for the refund through reservation web, but the hotel refused.
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