Ulasan Hilton Rome Eur La Lama

This location is not in the Rome center but by using metro and bus is very convenient and cheap, there is big park opposite the road 5 mins away. The hotel is quite new

Stayed here for business trip, hence there’s no chances to enjoy their facilities, but restaurant. Buffet breakfast is good and a lot of choices. Reception staffs are helpful and good at English.

We stayed 4 nights and it was a very pleasant stay. The room is clean, modern and luxuriously decorated. The staffs were friendly and warm. Location might not be in the city centre but it is just a short 5 minutes walk to the metro which takes us right into city centre. I have no complaints. Despite 3/6 lifts being down most of the time, we didn’t have to wait too long for service. Lastly, breakfast spread is excellent as well.

It was amazing! They were courteous and you get your money’s worth. Its near a train station but a bit far from the city attractions. But their breakfast is a must.

Clean rooms , good staff service. Awful elevators service . They were broken most of time I stayed .

Good facilities and nice parking

The breakfast is not as expected as a Hilton hotel, should be improved with more variety. Room amenities not as expected.

It's all good except it's a bit far.

I was satisfied with my trip.

Smelly the room

Great

The breakfast buffet was lavish and had a wide variety of food. The room was spacious and nice. There was also a small gym.

Because I had to take a flight the next morning, I chose to stay here for one night. The taxi to the airport was 51 euros. The hotel lobby is spacious and grand for European hotels, but they don't help with luggage. The room is also relatively large. Because it is newly opened, the facilities are relatively new, but the maintenance is not very good. There is a lot of dust in the kettle and wardrobe. The surrounding area is very desolate. If you want to go to the city to play, it is very inconvenient. There are also fewer food options than in the city. The advantage is that the price is relatively cheap and the room is spacious.

First of all, let's talk about hygiene and environment. First, they don't clean. If you want to clean, you have to turn on a light, which is not easy to learn. Second, the smell is too strong, and the quality of the decoration materials is too poor, which is not environmentally friendly. Let's talk about the service. Because the decoration smell is too strong, even my throat is affected and it hurts. I coordinated with the hotel and wanted to leave the hotel the next morning after booking a three-day stay. I was opposed and refused to refund. Finally, let's talk about the key point, safety. I left the hotel the next morning to play, and returned to the hotel at around 7 pm. I found that the zipper handle of my suitcase was cut off. Because I was on guard against Italian thieves, I carried important things and cash with me, so there was no loss. But cutting the pull ring when my suitcase was not locked was obviously a threat! After communicating with the store, the store said to check the surveillance. After checking, as I expected, they said that no one had entered my room, including the waiter, because I didn't turn on the cleaning light, so they didn't come to clean. It's ridiculous!