Ulasan Hotel Shangri-La Roma by Omnia Hotels

Saya tidak berharap banyak ketika saya naik pesawat dan beralih ke hotel. Saya terkejut ketika saya check in. Baru saja direnovasi, bersih dan rapi, dan layanannya hangat.

I had a wonderful stay at the Hotel Shangri-La Roma by Omnia Hotels. The location is absolutely perfect – close to the EUR district and well connected to the rest of Rome, making it easy to reach both the historic center and business areas. The rooms were impeccably clean, comfortable, and well maintained, which made the stay very relaxing after long days out exploring the city. The breakfast was another highlight: rich, varied, and delicious, offering both sweet and savory options to satisfy every taste. A great way to start the day! Highly recommended for both leisure and business travelers. I will definitely stay here again on my next visit to Rome!

It's a serviceable hotel in a good location. Not much more to say about it. Service was average to bad at best. A couple of actively rude staff. Only reason it's not a 1/5 is because the bar staff were friendly. Other staff made mistakes, like saying we hadn't paid tax on the room when we had. Perfectly understandable, mistakes happen, but it was said in a rude tone and they became argumentative when I corrected them. When they realized they were wrong, there was no apology. If you need a hotel that's close to the airport, it's perfectly fine.

We were happy but then later in the morning while I was brushing my teeth, the water was not running …. I could not shower for 3 hours till we claim for a new room …first they refuse to give us a new room till we said we will tell in the public…then they changed to worse rooms… no phone connected, no hot coffee, no hot tea, no water….and old room till we

Very nice hotel outskirts of Rome. Nice breakfast and modern rooms.

Great hotel, amazing renovation, good service

Great Stay with Helpful and Patient Staff I had a very pleasant experience at this hotel. The staff were extremely helpful and patient throughout my stay, always willing to assist with anything I needed. Despite my limited language skills, communication was smooth and there was hardly any language barrier. Their professionalism and friendliness made the stay even more comfortable. Highly recommended!

Really nice comfortable room, great hotel facilities. The staff were very friendly and helpful.

Very nice hotel, room was clean. Not located in central area but there is public transportation near

Wonderful experience！ And the staff let us check in advance！

Overall, we had a good stay.

We had read mixed reviews on this hotel but we had a great experience. Everything else was great apart from the location, it’s very far from the center but a 20 minute walk from the subway. If you want to stay here just be prepared to look out for transport or Ubers!

cozy, staff friendly, convenient,

Lovely but the gym was bad