Location: we struggled to locate the place; the building in which the inn is located did not even have a bell to buzz us in. We had to ring the bell of another hotel to buzz us in (we soon realised why that was the case, see check in below) Lift: doesn’t work. So we had to lug up 3 large suitcases and 2 kids up the stairs Check in: the door to the inn was closed; kept knocking no one came. Then called the number on the door, to which the person who answered replied that he will come in 10 mins to check us in. On asking why there is no one to check us in, the reply was that “how am I to know when will you be coming”. This was so weird - because none of this was mentioned in the confirmation of the room booking Check in process: the person who came to check us in was completely clueless about our the type of room we had booked; then spent 10 mins looking for the keys and then again showed us the wrong room. On clarifying at his end with the person who had taken the booking, he finally showed us the right room. All this while his attitude was that he is doing us a big favour by giving the room. Extremely rude attitude, not child friendly at all. I am surprised that with people like him at the hotel at employee or owner, this place still continues to be in existence Room: room was small, definitely not worth the price they charge Breakfast: they will tell you that room comes with breakfast, but breakfast for them is packed cereals, so avoid the breakfast. The street downstairs has very good breakfast options. For that matter avoid the hotel altogether
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