Hotel dekat Sugarloaf Mountain, Rio de Janeiro

We booked this hotel in Nov at an inflated price of $1500 USD for 4 nights assuming there'd be rooftop access on NYE since the hotel website didn't call out a ticketed event for that night. When we arrived, the staff told us it was in fact a ticketed event for an additional $300 USD. Perhaps our oversight but we scowered the website before booking at such a high price and it wasn't there. The manager was very helpful in accommodating a cancellation if needed, ultimately we were too tired to pack and unpack again and waste another day in transit so we stayed and bought the tickets. Check in is 2pm. We arrived at 1pm and they said they had a room for us. It wasn't ready so we went to the pool where again, service was wonderful. Front desk gave us a tour of 2 rooms to choose from which was great, but then msgd me and said they'd have a diff room ready at 2:30. We went down at 3pm and the room changed yet again and the new room still wasn't ready. We got a room with no apologies at 4pm. The room was standard. Strong cleaning smell but decent. The shower hose didn't stay in place. The shower drain did not work at all - we had to kick the water to the corner each time for it to drain or pools of water stayed until the next day. The sink also didn't drain. The toilet stopped flushing. We had a plate with one chocolate on it from NYE which by the next day was covered in ants. We are very tidy girls and give some grace for older hotels to have some flaws, but the experience for the price we paid made us appreciate the airbnbs we'd stayed at before checking in here. Location is great, gym and pool are great, but not worth the $ for NYE or Carnival.

It was my first time to go to Rio on business, and I booked this hotel. Overall, the transportation location is very good, and the room conditions are also OK. I recommend it! Everyone should pay attention to safety when coming to Rio, and booking here can improve safety.

The location is excellent, the beach is right outside the window, the scenery is pleasant, and there are many restaurants around, which is very convenient. The hotel lobby and restaurant are very small, which is a bit insufficient. The accommodation price varies greatly, and the price can vary several times on different dates.

The best beach in Rio, there are many tourists, queue for breakfast, wait for 20 minutes for each elevator, it is cost-effective. The service is not good, I asked for something to be sent to the room, but it was not given to me in the end, and the waiter did not speak English very well.

At the arrival I needed to wait and change the room a couple of times because in one block (A) all the rooms are facing to the small courtyard and there are air conditioning machines that makes a terrible noise for the entire day. 

I wasn't satisfied with the details. The flushing in the room was small, and when I washed my hands, my hands were hit, and the drain valve was immediately clogged and the water leaked. The room was not very sunny. 細かい所で満足いかなかったです。部屋の水まわりが小さくて手洗い時に手が当たったり、すぐに排栓が詰まったりして水が漏れたりしました。また日当たりが悪かったです。しかし日本人の感覚で言ってるのでこれが普通かもしれません。（すいません、写真忘れました）

The hotel is about 40 minutes away from the airport by car. It is right between Ipanema and Copacabana Beach. Go downstairs and walk across the road to the beach. The sea is very soft, like the magic sand that children play with. Every employee of the hotel is very polite and will greet people warmly. The hotel's swimming pool is very beautiful. The view of the mountains and the sea outside the swimming pool is superb! ! ! We were in a daze for 2 days in the hotel and the beach at the door! Because we checked in early, we were given the last room with sea view, but my husband was more serious and changed it twice to a good sea view room. The only drawback is that the price is a bit expensive, nearly 4,000 per night. This is not the hotel's fault, but because I am poor!

Amazing hotel - perfect location on Ipanema beach, outstanding service, stunning pool area for sunsets & drinks. Bed quality is beautiful - I had an amazing nights sleep. While the front rooms with ocean view are bigger / better, then courtyard rooms are also good with great air conditioning, bathroom products, etc. 3rd stay here - will stay again!

The service attitude is very good 👍 It's hygienic and clean, and the environment is beautiful. You don't have to go out to enjoy the sun and the beach. The breakfast is very rich, and the inside and outside courts are very popular.

Decent hotel . Not a 5 star but a decent 4 star . Missing some bits to be considered as a 5 star. Shout out to fernando and marcio who were excellent staff round the pool . Making sure our drinks were full and always with a smile . Also Monique are cleaner was excellent and attentive to our requests. Reception staff that done our check in and check out were very good as well. Found it slightly odd all the sales people trying to sell time shares all over the hotel . Breakfast staff were great and happy . The evening staff not so much . Overall it was a good stay and good value for money