Ulasan Hotel Nacional Rio de Janeiro - Oficial

We had a fantastic stay at Hotel Nacional in Rio. The location is unbeatable — right on São Conrado beach with incredible views and great beach service. While it doesn’t have an endless list of amenities, the ones it offers are more than enough to relax and enjoy a great vacation: a beautiful pool, comfortable rooms, and attentive staff. As a constructive note, Wi-Fi coverage could be improved in some areas of the hotel. That said, we had a wonderful experience overall and would definitely come back!

The best hotel I ever lived in Brazil. Excellent breakfast. Good location. Nice sea view. Clean room. Helpful services.

This hotel has a corporate vibe, with good proximity to a less busy beach than Copa or Ipanema. The amenities are decent, the rooms are small-ish but clean.  Both the main restaurant and the top floor restaurant (Masi) were also decent. Masi is not that busy so it’s a great place to get a beautiful sunset view, and the menu has a few hits and a few misses. But the staff were great and so is the view.  The pool area is good for families, but is too busy on the weekends for someone to chill out and relax.  The room layouts are an effective use of space and were in good shape. The only thing to mention is the AC units. They are on a remote system that can cause some difficulty in setting up, and maintaining a set temperature is not really what they do. They are either on, or off. - Maintenance had to come twice to our unit to get us a new remote, as ours would frequently stop working. But they do cool the room, just with some operator frustration… The main complaint is the chemical / perfume smell  they flood the lobby and common areas with. I’m not someone who is scent sensitive - but the air is thick with an ‘air freshener’ scent that they blow throughout the lobby area. It will be off-putting to some.  Thankfully the rooms themselves are immune to this.  Cleaning staff do a great job, and overall they have a dedicated (if over-worked) support staff For the numbers of guests that they have. The rooms are quiet. We were able to sleep well throughout the night. No traffic noise, or other room noise and we were about halfway up the building.

Overall a nice trip, and a pretty fancy hotel for the price. I would consider it more like a 4**** hotel than a 5 star, personally. highlights: - beautiful lobby and view from our room of the mountains, beach, etc. - kind people at the desk and otherwise. very safe inside even though neighborhood is a bit sketchy at times. - great bed, windows, bathtub, etc.. - affordable as an american for level of service. - spa and rooftop restaurant are amazing. gym is great too! dealbreakers: (may stop me from booking next time) - wifi was basically broken the entire time in our room, and in the hotel at times. less than 10mbits, and no signal in most of our room. front desk said several times they'd fix but I don't think they have the ability to actually fix it. many other people had this issue as well. at a 5* hotel, this should not be happening. major issue, had to do meetings in the lobby to get it to function at all. - breakfast is *good* but definitely caters towards a local brazilian diet (very few options for vegans). as a vegetarian, I'll just say I ate a lot of eggs and cheese. but hey, that's brazil so not digging on the hotel too much on that. - elevator is incredibly busy, and there were times where it literally said "not available" and we had to wait 5 minutes to actually use it. - there are *TONS* of families with kids in and around the pool when we went. so environment was quite loud and crazy most of the time. they do timeshares so I think mostly big families frequent the hotel. - we booked and paid extra for the *Junior Suite* (with a large living room as well as bath). the front desk gave us the *room with bath* which ended up being nice.. but is half the size, and refused to put us in the junior suite room, even after showing the reservation. this may be a Trip.com issue instead of the hotel.. but they didn't offer any compensation or flexibility for us. trip did refund us the difference in price though. overall, its a great deal for the price, and the architecture is amazing, the room is nice, good water pressure. horrible wifi and very few vegetarian options made it difficult to recommend again, but we liked our stay nonetheless.

EXCELENTE HOTEL E UM QUARTO GRANDE E BEM EQUIPADO, A UNICA RECLAMAÇAO A FAZER E DAS TOALHAS QUE SAO PEQUENAS E FINAS, PRECISAM MELHORAR ESSE ENXOVAL.

Everything went smooth from check in to check out.

Decent hotel . Not a 5 star but a decent 4 star . Missing some bits to be considered as a 5 star. Shout out to fernando and marcio who were excellent staff round the pool . Making sure our drinks were full and always with a smile . Also Monique are cleaner was excellent and attentive to our requests. Reception staff that done our check in and check out were very good as well. Found it slightly odd all the sales people trying to sell time shares all over the hotel . Breakfast staff were great and happy . The evening staff not so much . Overall it was a good stay and good value for money

The hotel is very good location also but room service is very bad even don’t have shampoo and brushing teeth also when call them need that’s things they give next day

Brilliant hotel with amazing views

EXCELENTE ATENDIMENTO, QUARTOS NOVOS, LIMPOS, OK, VISUAL MARAVILHOSO. COMIDA MUITO BOA TAMBÉM. QUEREMOS VOLTAR VAMOS RETORNAR.

Although slightly out of the way, the views and proximity to the beach are excellent. However, the service is quite poor and way below international standards. Most staff stand around and play with their phones (even the life guard). Breakfast is basic and doesn’t change from day-to-day. Some of the restaurant’s food is frankly embarrassing for any type of food outlet. The chefs should be quite ashamed to send it out. The pool is area is nice but worn out. No one cleans it during the day and tables are dirty. The loungers have seen better days. English language is quite rare apart from the receptionists, which to be fair, they’re probably the best staff there. The potential of the hotel is there - just needs good management and training. Do better!

Everything was ok.

I liked this hotel. Service is good, breakfast delicious and the rooms are quiet and spacious. There's a lot of party and noise at the hotel pool, though. So if you're looking for a quiet place, the pool is not for you.

Good hotel