This hotel is such a disappointment and a sad place in such a lively and lovely part of Rio… I will gently start with the positive point: they have an amazing photographer (and most likely photoshoper…) as pictures tend to largely differ from reality - please don’t get trapped. Now looking at less positive points. It’s such a shame that the hotel is not taking care of to that point. All from the rooms, common areas (lobby/ room corridors/ breakfast room) to the pool area, are so old and tired. Probably 30 years of letting this place fading away. (Some picture from reality added). Rooms are small, poorly furnished. Nothing proposed, no coffee, no water offered, crap TV. Nothing on rooms balcony to sit and see the view. Lots of street noise. Not comfortable beds / pillows. Our windows did not close properly… Pool area is quite a sad place, with so much potential. 2 poor table and 4 sunbeds - no service. Sauna does not work… no Gym. Breakfast is ok, but again no service and a sad room. Personnel is not friendly/ helpful. Front desk is ok, partially helpful. Bottom line, the hotel pricing can’t be justified only by the view the hotel benefits and it’s location, it needs some investment and work to raise the quality of its services and level of maintenance. We have tried other hotel in the surroundings (eg, Fairmont, Janeiro, Miramar) which are way better value for money.
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