Me and my husband visit family in reading every year and the stay is usually really good but on this occasion it wasn’t the best, at 6.30am on both mornings there was a family above us who were like a heard of elephants so we couldn’t get the lie in we really needed, we did speak to the receptionist on the way out and she was lovely, very apologetic but we were really disappointed with this visit, maybe as a bit of advice to try and put families on the bottom floor, I know it’s not always possible but I wouldn’t like to have a stay like that again.
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