Premier Inn Reading (Caversham Bridge)

Arrived at the hotel and had to go and find someone to check as they didn’t answer the bell When they finally got there was told the bar had no beer some excuse about supplier issues no where does this mention on on the website When we tried to book another premier we where told we would have to pay for both this is absolute disgrace the management didn’t care After travelling and staying in lots of other places this is the worst I’ve ever stayed the restaurant was likely was open but had to pay for a bottle of wine as they hadn’t much else to offer How ever the food was good and waitress very nice this is the only saving grace

Probably one of the best PI I have stayed in. Such friendly staff and efficient service. Clean rooms, comfy bed. Breakfast delicious and service excellent

What stands out the most about this hotel is their exceptional staff. They were ALL incredibly helpful, friendly and supportive. I couldn't fault any of them. A credit to Premier inn. The room itself was also very high standard. The shower was amazing. I had a continental breakfast, the choice was so good. Will definitely return here.

It was ideal for visiting family nearby. Hotel was cleaner than many (the room even smelt of cleaning product) and the staff were unusually fantastic. Room and lift were a little tight to get a wheelchair into and needed a second person to help with reversing. There was no aircon in the room, unfortunately, and the heating unit refused to stay at a temperature lower than 22º, which made it uncomfortably toasty. It was lovely to have a table and chairs to eat at - go around to the Mauritian place on Caversham Road if you want awesome food (they also do breakfast) and we got to see a red kite from the window. There's a shower rather than a bath in the ensuite, which may be easier to use but the bed is impossibly high but very comfortable. There are plug points next to the bed, handy for chargers. The headboard is fabric and already starting to smell dusty, bear this in mind if you have asthma or allergies. Unusually a menu of breakfast items was provided in the room but the vegetarian/vegan breakfast items are all soya-based.

Room was super comfortable and clean. Quiet as well. Check in was easy and the staff very friendly and helpful. Breakfast was excellent value and very nice. Great choice of food available. I have used premium in 5 times this week and they have been consistently good. I couldn't fault this experience.

The premier inn was a standard good hotel, but the main attraction and overall enjoyment came from the hilarity and loveliness of the staff, in particular Val/Nicky, who consistently helped us settle in, have a laugh and be a source of welcomeness. Well done all!