I booked this hotel because I needed it only for 2 hours for a work related video call, when I was in Raipur for a hospital visit for my dad who had a broken leg. The hotel did not have a lift, not did they have a wheelchair. When I politely asked for a solution, they rudely suggested that I cancel booking and ask to settle refund. They clearly knew that there was going to be no refund and they did not seem to be in a mood to provide room as they basically received payment for it. As i was getting late for my call, dad suggested we take the room and get out ASAP. The rooms smelled like they were closed since very long, were dusty and the washroom smelled terrible. I'm very sure they did not clean the room since very long. There were absolutely no amenities, no toiletries provided.
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