The Secret Garden

很美好，環境好，景色美，我喜歡

This is the most beautiful hostel I have ever stayed in. Very friendly, helpful and safe place. I appreciated the personal taxi driver to the middle of the world and then to the airport. Thank you!

I was happy in this place until one of the guys inside the dorm stole all my money!! At night I had put valuables and all my money in the locker with a lock and in the morning when I went to check, my money had disappeared. As expected, no one saw anything and the hotel said they couldn't do anything for me despite having the suspect who owed them money. And I still had to pay the hostel for my stay. They had no compassion. I had to leave the same day because I didn't feel safe at Secret Garden.

I bought a travel pack from the Secret Garden. First, we were met with a guard in front of the door before entering the Secret garden building. He was asking us for our business and we felt that we were not even being welcomed. When I purchased the travel pack from them, then we got no information from them, and we had to travel the day after planned by secret garden. This no information policy was a nightmare. I wasn't too happy about this type of attitude. On my first day, the tour guide picked us up and was surprised to know that there was no information at all. I have had no idea what the tour included or not. The tour guide was on our side and called the Secret Garden about complaint, then we only got half of the information, which did not make any sense at all. We complained about them so many times and this was frustrating with no information at all or limited information. I truly do not recommend to buy any travel packs from them. Most of the travel we took was nice, but luckily these travel packs was independent from Secret Garden even that we purchased these travel packs from Secret Garden. The Amazon trip was amazing, but secret garden never informed us about anything. Worst part is that Secret garden didn't even inform us about Hill house hotel in Cotopaxi, we also stayed there, but with no informed from Secret Garden in Quito.

Is a unique place ,the staff is super friendly and you can meet people from different parts of the world. The food was fantastic delicious.

Great hostel with great vibes! I would recommend this place to anyone travelling through Quito who wants to meet others. The travel agency downstairs is a huge benefit as you can book activities during your stay without leaving the hotel! :)