Ulasan Holiday Inn Queretaro-Centro Historico

還可以，靠近路邊比較吵，其他都好

設施：良好 衞生：乾淨 環境：良好 服務：優秀

窗户可以打開 這點很少見了就 服務很好 環境設施沒得説 就是門口在修路 似乎永遠在堵車

還可以吧。。

Buen hotel

Unfortunately the room we got didn't have a mini fridge nor an ice bucket. Also, the ice machine was on but not producing ice.

Very bad smell in hallways, in room and specially the bathroom. That also called us at 3am just to know if when our reservation ended! This is unacceptable.

I booked through *******. The reservation proceeded without any problem on their platform. I printed the itinerary and also received a confirmation SMS. However, when I showed up at the hotel reception, they did not want to honor my reservation. This created a big problem for me, because I was forced to look for another hotel with availability under a heavy rain. I booked through ******* because I needed immediate accommodation, since a family member died and I immediately moved to Querétaro to attend to the emergency; After 5 hours of travel I received the unpleasant surprise of not having accommodation. I made the reservation at approximately 4:00 p.m. and I showed up at the hotel at 9:00 p.m. Honestly, both ******* and the hotel simply distanced themselves from the problem, it's a shame. Due to this situation I did not become a client of that hotel and I hope to never book again in IGH hotels in my life, their interest in their clients is zero.

Room with a balcony, overlooking the gardens, was awesome. Unfortunately I had to check in behind a group of noisy, not paying attention, chinese. Only 2 staff behind desk, both looking after the group. 30 minutes to check in....

Easy to get there, close drive to historic center of the city, very clean, beautiful and peaceful areas to rest, great for kids.

Food at restaurant was on the expensive side but it was convenient to be able to eat onsite

Good facilities ...clean AND funny pool

Comfortable bed, nice place to stay

Guess service, and receptionist need to improve.