Hotel Spa di Prague

Ridiculous staff refused to return stored luggage I stayed at this hotel for two nights. The room, facilities, and the staff who checked us in on the first day and greeted us at breakfast were nice. When I checked out on Friday, Sep 13, a staff member even offered to store our luggage before we asked. Everything was satisfactory up until this point. Later that afternoon, we returned to the hotel and asked a middle-aged male staff member at the front desk to retrieve our luggage. He said we could not get our luggage until 4 pm, pointing to my storage receipt, which had a number 4 on it. I have never heard of such a ridiculous rule or any reason why a hotel would refuse to return stored belongings to their owners at any time of day. It just didn’t make any sense. We repeated our simple request, and my friend added that it was an emergency—we already had a taxi waiting outside (parking was difficult, and it was raining heavily), and we didn’t have much time to get to the train station to catch our FlixBus at 3 pm. Still, the male staff member refused again, with a stern expression, repeating the same nonsensical reason. Running out of time and patience, my friend yelled, “Are you kidding me?” At that point, the staff member finally admitted he was joking and took us to the storage room to retrieve our luggage. We were in such a hurry that I didn’t have the time or presence of mind to confront him further. If the hotel values feedback, I hope this male staff member is made aware that this “joke” was not appreciated and that his behavior was highly disrespectful of our time. Our sense of urgency was clear—if he knowingly decided to “tease” us in that moment, it shows a completely unacceptable level of disrespect. I don’t intend to discourage people from booking this hotel, and it’s unfortunate, as all the other staff we encountered and everything else about the hotel were otherwise excellent. This one staff member, however, turned what could have been a perfect experience into an unpleasant one.

I have 2 bookings and one of the booking was cancelled but don’t know why and reception couldn’t give me an answer. I was very frustrated, why my rooms were canceled when it’s all paid for. Overall for a Hilton chain brand, reception was very unprofessional.

Corinthia Hotel Prague stands as an iconic haven of luxury and sophistication, perched atop one of Prague’s hills, offering stunning panoramas of the enchanting city. My stay here was marked by unparalleled hospitality, plush comfort, and a seamless blend of modern elegance and historic charm. From the outset, the staff exhibited a genuine warmth and impeccable professionalism, facilitating a swift check-in process and addressing each request and need with utmost precision and care. Their commitment to creating a hospitable and friendly environment was palpable throughout my stay, adding to the delightful experience. The accommodation was a masterpiece of elegance and tranquility, featuring luxurious furnishings and cutting-edge amenities, creating a serene retreat to unwind after exploring the vibrant streets of Prague. The meticulous cleanliness and maintenance of the room mirrored the hotel’s high standards of excellence and attention to detail. Dining at Corinthia Hotel Prague was a gastronomic delight, presenting a diverse array of gourmet dishes that explored both traditional Czech flavors and international cuisines. Each meal was a symphony of taste and aesthetics, served in a dining atmosphere that was both sophisticated and inviting. The hotel’s strategic location is an added boon, providing easy access to Prague’s myriad of cultural treasures, historic landmarks, and culinary experiences, allowing guests to delve deep into the heart of the city’s charm and vibrancy. In conclusion, Corinthia Hotel Prague is a jewel of luxury hospitality, offering an exquisite blend of opulent accommodation, culinary brilliance, and impeccable service, all set against the backdrop of Prague’s timeless beauty. For travelers seeking to experience the magical allure of Prague while ensconced in luxury and comfort, Corinthia Hotel Prague is the quintessential choice.

The consistent style of the four seasons is quite satisfactory, no big mistakes and no big joys. The service is also very good. Also received chocolates. There are almost no people in the spa pool, so I went to a private room. The only problem is that I forgot to put the do not disturb sign... and was interrupted many times: cleaning, checking the minibar, refilling the minibar, turning down the bed... a bit annoying... and many others. The doormen greeted each other warmly. It is useless to evaluate foreign hotels here. don't give me feedback either...

The hotel itself is at a very good location. Breakfast is also quite good. However, the service altitude of the front desk really needs much improvement… its a soviet style

There is a swimming pool in the hotel, which is a bit small, but it is okay if only two or three people can use it at the same time. The location is very good, very close to the main square, and the breakfast is rich in variety. Highly recommended!

Staff at the hotel is very professional and helpful, location is great, 15 mins by taxi to old town, also there is a parking area and room was very clean and tidy and breakfast was amazing lots of options , was happy that there was lots of vegetables

The location is absolutely, very close to the train station, and it is only about 20 minutes walk to the lively city center and the bridge. The room was clean and comfortable, overall good, similar to the photo. There are several stairs at the main entrance of the hotel, so pay attention to the large luggage. The weather is not hot or cold, but the hotel does not have air conditioning and constant temperature, only heating, no windows, open air circulation, but afraid of insecurity. Bluetooth music can't be connected, and there is no TV to watch, which is a bit strange.

Right next to the metro stop. It is a budget hotel so the breakfast is low quality (croissants and cheeses, for example, are present but my finicky partner turned his nose up at them), the pool with the view is very simple and not worthy of being called a spa. However, the staff were all lovely and we would happily stay again (but would skip the breakfast, personally). :)

This hotel was renovated from a rich man's house. It's really special and nice. The rooms are very spacious and the ceilings are high. My mom really liked it. The staff is also very friendly!! The location is very close to Charles Bridge, so it was easy to get around. It's a 10-minute walk to the Astronomical Clock.