Hotel Premium Porto Downtown

Ulasan Hotel Premium Porto Downtown

Hotel Premium Porto Downtown

Av. de Rodrigues de Freitas 427, Porto, Porto District, 4000-423, PortugalLihat Detail Hotel
Hotel Premium Porto Downtown
Hotel Premium Porto DowntownHotel Premium Porto DowntownHotel Premium Porto Downtown
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Kami Samakan Harga
1 malam

Ulasan Tamu

4.5/5
Sangat Baik
80 ulasan
Ulasan terverifikasi
Lokasi4.5
Fasilitas4.3
Layanan4.7
Kebersihan4.6
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Semua ulasan(80)
Ulasan positif(78)
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Pemilik properti ramah(25)
Bersih dan rapi(18)
Kamar sangat bagus(11)
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Lokasi strategis(6)
Buruk(2)
Tamu
Kamar Double
Menginap di Okt 2024
Pasangan
2 ulasan
5.0/5
Fantastis
Diposting pada 16 Nov 2024
very clean and friendly stuff. centrally located and impeccable view on the rooftop.
Terjemahkan
Tanggapan dari Properti: Dear Guest, We would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown. Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us.We're very happy that our view exceeded your expectations! Our Guest's opinion is very important for us. We are grateful for your feedback and we hope to welcome you back at our Hotel soon! Thank you for your preference. Best Regards, Premium Porto Downtown Team
Tamu
Kamar Double
Menginap di Jun 2024
Bepergian dengan teman
6 ulasan
4.7/5
Menakjubkan
Diposting pada 28 Sep 2024
The room was comfortable, and we were given free snacks - which is the Pastel de nata on the rooftop lounge. Love it.
Terjemahkan
Tanggapan dari Properti: Dear GuestWe would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown.Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us.We're glad you liked our rooms and our afternoon buffet!Our Guest's opinion is very important for us.We are grateful for your feedback and we hope to welcome you back at our Hotel soon!Thank you for your preference.Best Regards,Premium Porto Downtown Team
Davide
Kamar Double
Menginap di Nov 2024
Pasangan
8 ulasan
4.2/5
Luar Biasa
Diposting pada 1 Jan 2025
Overall good experience and nice location with great staff. However, we had some issues with the hot water in our room and the first night we were forced to wait 2 hours to have it back. On the second night the same issue came up and we had to switch room. In all of this, staff was always polite and welcoming and offered us free breakfast for both days as compensation and a small gift
Terjemahkan
Tanggapan dari Properti: Dear Mr. Davide,We would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown.Based on the rating given, we understand that you enjoyed your stay with us.We're very sorry about the situation with the hot water, we tried our best and resolved the situation with our maintenance, the situation was resolved and we were happy to help you with anything you needed. Once again we are sorry and thank you for your understanding.Our Guest's opinion is very important for us.We are grateful for your feedback and we hope to welcome you back at our Hotel soon!Thank you for your preference.Best Regards,Premium Porto Downtown Team
Tamu
Kamar Double
Menginap di Nov 2024
Pasangan
6 ulasan
4.7/5
Menakjubkan
Diposting pada 15 Des 2024
Very friendly and helpful, nicely located, very good value, very clean and comfortable bed. Bathroom and shower was nice.
Terjemahkan
Tanggapan dari Properti: Dear GuestWe would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown.Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us.We are very happy that you liked our services in general, your words have brightened our day!Our Guest's opinion is very important for us.We are grateful for your feedback and we hope to welcome you back at our Hotel soon!Thank you for your preference.Best Regards,Premium Porto Downtown Team
Tamu
Kamar Double
Menginap di Okt 2024
Pasangan
4 ulasan
3.0/5
Diposting pada 28 Nov 2024
Although Trip clearly stated there would be free bottled water, I was shocked to find out that the hotel would only provide water on the first night, although I booked two nights. That’s not hospitable for a hospitality service.
Terjemahkan
Tanggapan dari Properti: Dear Guest,We would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown.After reviewing your rating, we noticed that we were unable to meet your expectations and we are sorry for that!About the bottle of water, we always have 1 free bottle at check in, but if the guest need more water have a cost of 3€, we regret the situation.We are grateful for your feedback, we look forward to welcoming you again in the near future! Best Regards, Premium Porto Downtown Team
Tamu
Kamar Double
Menginap di Mar 2024
Sendiri
1 ulasan
3.7/5
Diposting pada 13 Apr 2024
Lovely hotel in Porto. What made it for me was the rooftop area and the bar service on the 8th floor, it was so calming and peaceful. Little things let this stay down for me however, in particular house keeping. I was there for a total of 5 nights and twice I had to go ask for more water and towels. They didn't replenish coffee, or even change the dirty coffee mugs for clean ones. As I say just the things you would expect. Location was good, but not fantastic for being right in the life of things without hilly climbs.
Terjemahkan
Tanggapan dari Properti: Hello, We would like to thank you in advance for providing your feedback on your most recent experience at the Hotel Premium Porto Downtown.We are happy that you enjoyed our rooftop Bar, we always try to welcome our guests with our best service.Regarding the cleaning service, we regret that we did not meet your expectations. In all rooms we have information that towels are changed whenever they are placed on the floor, we regret that the desired changes did not happen.We appreciate all your points where we will work to give the best to our Guests.We are grateful for your feedback and we hope to welcome you back at our Hotel soon!Thank you for your preference.Best Regards,Premium Porto Downtown Team
Poh Lam
Kamar Double
Menginap di Agt 2024
Pasangan
8 ulasan
4.5/5
Sangat Baik
Diposting pada 1 Okt 2024
Room size acceptable but again like quite some hotel we stay; we don’t like the bath area as water get easily spilled outside to the sanitary area. The reception is very helpful giving us good advise how to move around to the places of interest
Terjemahkan
Tanggapan dari Properti: Dear Mr. Poh LamWe would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown.Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us.We're sorry you didn't like our bathroom, but it's important for the hotel to have this feedback so we can find a better solution.Our Guest's opinion is very important for us.We are grateful for your feedback and we hope to welcome you back at our Hotel soon!Thank you for your preference.Best Regards,Premium Porto Downtown Team
Tamu
Kamar Double
Menginap di Okt 2024
Sendiri
2 ulasan
4.5/5
Sangat Baik
Diposting pada 15 Nov 2024
Great service and great location in the heart of Porto will stay again
Terjemahkan
Tanggapan dari Properti: Dear Guest, We would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown. Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us. Our Guest's opinion is very important for us. We are grateful for your feedback and we hope to welcome you back at our Hotel soon! Thank you for your preference. Best Regards, Premium Porto Downtown Team
Damian Dutton
Kamar Double
Menginap di Jun 2024
Bepergian dengan teman
1 ulasan
4.2/5
Luar Biasa
Diposting pada 1 Agt 2024
Really great value hotel in a good location, though always a walk of ten mins to get any where. Great breakfast and lovely roof terrace.
Terjemahkan
Tanggapan dari Properti: Dear DamionWe would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown.Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us.Our Guest's opinion is very important for us.We are grateful for your feedback and we hope to welcome you back at our Hotel soon!Thank you for your preference.Best Regards,Premium Porto Downtown Team
MK9900
Kamar Double
Menginap di Okt 2024
Bepergian dengan teman
8 ulasan
5.0/5
Fantastis
Diposting pada 13 Nov 2024
Nice hotel with walking distance to all the attractions and cafe.
Terjemahkan
Tanggapan dari Properti: Dear Guest, We would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown. Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us. Our Guest's opinion is very important for us. We are grateful for your feedback and we hope to welcome you back at our Hotel soon! Thank you for your preference. Best Regards, Premium Porto Downtown Team
shelly from Malaysia
Kamar Double
Menginap di Jun 2024
Keluarga
8 ulasan
4.2/5
Luar Biasa
Diposting pada 12 Jul 2024
Great location,room was ok (pictures on trip.com looked better),breakfast could be better,especially the hot meals ,we had 4 days the same breakfast was abit boring.receptionist were very friendly and helpful.uber from airport to hotel costed €14.80 v.v.
Terjemahkan
Tanggapan dari Properti: Hello, We would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown. Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us. Our Guest's opinion is very important for us, we apologize if our breakfast didn't meet your expectations, we will evaluate it so that we can constantly evolve. We are grateful for your feedback and we hope to welcome you back at our Hotel soon! Thank you for your preference. Best Regards, Premium Porto Downtown Team
Laitiffany85
Kamar Double
Menginap di Mei 2024
Keluarga
10 ulasan
5.0/5
Fantastis
Diposting pada 2 Jul 2024
Good location and the staff is super friendly. Will definitely recommend my friends to stay here if they travel to Porto
Terjemahkan
Tanggapan dari Properti: Dear Guest,We would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown.Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us.Our Guest's opinion is very important for us, our staff thanks you for your words!We are grateful for your feedback and we hope to welcome you back at our Hotel soon!Thank you for your preference.Best Regards,Premium Porto Downtown Team
Yuk Wa
Kamar Double
Menginap di Jan 2024
Keluarga
10 ulasan
4.2/5
Luar Biasa
Diposting pada 8 Mar 2024
The staff is very nice and good service. The hotel locates at mid-level that it may not suit for kid and senior.
Terjemahkan
Tanggapan dari Properti: Dear Guest, We would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown. Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us. We are grateful for your feedback and we hope to welcome you back at our Hotel soon! Thank you for your preference. Best Regards, Premium Porto Downtown Team
Pengguna Anonim
Kamar Double
Menginap di Mei 2024
Sendiri
11 ulasan
4.5/5
Sangat Baik
Diposting pada 5 Jul 2024
Good condition and service. They helped me to deliver post card.
Terjemahkan
Tanggapan dari Properti: Dear GuestWe would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown.Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us.Our Guest's opinion is very important for us.We are grateful for your feedback and we hope to welcome you back at our Hotel soon!Thank you for your preference.Best Regards,Premium Porto Downtown Team
Vikas
Kamar Double
Menginap di Des 2023
Sendiri
8 ulasan
5.0/5
Fantastis
Diposting pada 20 Jan 2024
The person at reception are super sweet and friendly. Nice location, clean and big rooms. Complete value for money.
Terjemahkan
Tanggapan dari Properti: Dear SainiVikas, We would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown.Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us.Made our day to know that our staff was very friendly during your stay. We are grateful for your feedback and we hope to welcome you back at our Hotel soon!Thank you for your preference.Best Regards,Premium Porto Downtown Team