Ulasan Embassy Suites by Hilton Montreal Airport

Room and bathroom is niceeee!! So clean and comfortable

Everyone were friendly except the India manager. He didn't look so kind. I made a mistake and order twice for one night. The reception ladies were kind and planed to cancel the extra room for me. But the India manager didn't agree from the begining. After two days. In the help of reception lady. He agreed to refund my extra money finally. But i felt much unpleasant In the process. I didn't get enough respect from that guys. My honest feedback

Waited more than 1 hour in the airport for the shuttle bus coming to pick up. Front desk did not answer the calls and automatically switched to a reservation line which was completely helpless and asked me to call again. No complimentary bottle water in the room. Very limited options for pack-and-go earlier breakfast. This is a hotel definitely overpriced without any sense of hospitality.

Stayed at the hotel during a delayed flight. The room was spacious. Breakfast was bare. No complementary water and the facial tissue box was depleted. When we notified staff regarding the tissue box, we were told it would be replenished after we check out.

The equipment is relatively simple and is located next to the highway, so the traffic noise is loud at night, but other aspects are pretty good.

The location is convenient, very close to the client's company.

Okay, not worth the price.

Facilities: Good Sanitation: Very good Environment: Also very good