DMITRIY
February 3, 2025
The communication at the reception is not friendly, they check everyone in first, we had to wait until everyone was checked in, but they paid zero attention to us, they said wait and that's it
The hotel is average, there are much better and more comfortable places in Katya, after they took a deposit from us, I asked for a receipt several times, but they did not pay attention to me 😀
as a result, when checking out, they asked for a receipt to return the deposit, in the end, after the proceedings, the deposit was returned
So you definitely need a receipt, otherwise there will be problems when leaving! There is a bad feeling, in general, the hotel is beautiful and picturesque, but the staff spoils the impression
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