Kalima Resort & Spa Phuket

Rooms. 1st Room- Smelly & dusty. Strains around the sinks & tables. Aircon was noisy. The phone was super smelly when I try to dial for help. Triggered my asthma attack & I asked for a change of room. 2nd Room - Just next to me & housekeeper was cleaning the room before I move my things over. I saw the bed was ok & before she leaves, I found the toilet was totally unclean. She was in a rush & I saw her using the BATH TOWEL to clean all the dirts using her legs. To safe the energy to change again, (blocks to blocks are hectic in this hotel) I took it. Toilet flush was NOT WORKING EVERYDAY. I went to speak to one of the receptionist with dark grey, slim and wearing glasses. She “Question” me did I throw toilet paper in the toilet bowl. I replied yes and she said I SHOULD NOT THROW ANY INSIDE & SHOULD CLEAN & THROW IN THE DUSTBIN NEXT TO IT AFTER I FINISHED MY “BUSINESS”. I believe they have their culture BUT I am a tourist there for holiday booking an expensive room. If I am in Suburb area, I take that kind of “shxt.” The bath towels & pillow cases were smelly & I do not dare to use it anymore ever since I saw the cleaner wiping it on the floor with the bath tower. I wish I could end my trip asap. Location It is not accessible to any place at all. But all case please either rent or get the grab but it is costly. Food It was great. No complaint on that at all. If there is one person I would be thankful to will be Ms Roze from the counter. Very understanding & given me lots of help with my asthma attacks giving firm instructions to housekeeper and make sure I was well whenever she get to meet me. Caring and thoughtful. Good job for that. A very run down hotel with no maintenance at all. I will never go down unless they improve on the above issues or refurnished their hotel. Not worth the price and nightmare for those who takes cleanliness as their first priority.

We were disappointed with our stay in Kalima, though the amenities that they provided were amazing. We waited an hour plus in the heat during check-in though we were greeted with cold towels and two glasses of cold coconut juice. After an hour or so, a staff came to help us with our bags as well as to bring us to our room which was super inconvenient to access to — perhaps that was the intended message for the stay, to just stay in Kalima. But the inconvenience of us having to climb stairs (and more stairs) just to get to our room were causing a wee bit of distress especially after a long day of exploring Phuket. Anyways, the staff that brought us to the room were unfriendly and it seems like he just wanted to get it done and over with. He did not even greet and say the basic greetings such as, “Enjoy your stay!” or whatever not. He rushed through the explanation of the amenities in the room, but we figured he probably have many other guests he has to welcome. The room was spacious, clean and very modern. The amenities provided for us were amazing as they had this large beach tote bag which we carried to our island hopping trip, which also came in handy while we shopped along patong beach. The sheets were cleaned everyday, and the bed was made up with towels folded into cute little animals with REAL flower petals. No complaints on that, truly. They also gave us a complimentary box of their local dessert right when we checked in. However, the room/service was not performing in our opinion as we received a phone call late at night saying that we were loud, from a guest just beside our room. We were just watching shows on Netflix and we weren’t even blasting the sound. Here is where we were upset with the reception. They told us to keep our volumes low as the guest next door had a baby. We thought that since we booked the honeymoon room, the rooms nearby or around us wouldn’t have children or babies staying over. Instead of addressing the fact that we chose the honeymoon room, the reception told us to keep our volumes low, which was (to us) kind of disappointing since we weren’t even blasting to begin with. Also, breakfast choices were very poor. They had little halal food options and it was placed just beside the non-halal food options which was kind of questionable. As muslims ourselves, we have our reserves especially in consuming food that are suggestively placed beside the non-halal food options. It is kind of alarming considering Kalima do have a number of guests who we thought are Muslims. However, despite all that, they do have the gluten-free pastries option, which was a first. The shuttle transport frequency from the resort to Patong beach was TERRIBLE too. The last shuttle being at 5pm, which was kind of absurd considering that it is quite early? But then again, like I’ve mentioned, it probably was intentional as it might be the intended message the resort wants to portray for the guests — to not leave Kalima resort. Overall, we wouldn’t extend our stay or return as we didn’t really feel satisfied with our stay. There are definitely a lot of room for improvement on their end, especially with the time management and the quality of their service. Wouldn’t recommend for honeymooners though as you would probably receive a call from the reception saying you were “too loud” by the neighbouring guests with BABIES or children. Do better, Kalima!

這酒店交通跟退房服務讓你體驗到什麼是刷好評刷的淋漓盡致。太簍了。國內客户預訂時候一定要謹慎。

I had such a wonderful time at Kalima. The staff is friendly and hospitable. I will definitely be coming back!

I was shocked bcse the room we stayed is superb. Room was very nice and the views was fantastic. Never expected the food to be so good and worth the price.. Not only that, all the staff also very kind and helpful. Cant believe I can have breakfast in bed just for 100 baht. U can have pool towel to carry down to the swimming pool with a beautiful Kalima Resort's bag which is provided in the woredrobe, and also the slipper to wear to swimming pool.. I was happy and I am very satisfied with the room we stayed in. Thank you so much for your service. Will come back again

Hotel was lovely. The lower pool had amazing views of patong beach and served great food and drink. The hotel was really clean and staff extremely helpful and friendly. Patong was a short taxi away taking 7 minutes. The restaurant served great food at night with spectacular views.

我們一家十幾個人住這個酒店，結果真的失望！如果帶孩子和講究乾淨的不要選這家

ดี ห้องสวย มองเห็นหาดป่าตอง

There is noise from the next room. Overall it’s good the room is beautiful and good service.