Ulasan Holiday Inn Resort Phuket Surin Beach

Perfect place for families, full of activities and near the surin beach.

It’s a nice hotel to stay with kids for reasonable price. Suite room with kids it’s good. Breakfast is quite busy. Beach is 5 min walk. Water is very clean!

No good breakfast; old rooms and very poor service. This hotel is overpriced for the quality which is offered. Good thing is the location nearby Surin Beach and the hotel water / pool area with slides.

Furnitures are very old. Actual room was differed on the reception.

Hotel is clean and nice just abit far from the popular spot overall still ok

Amazing location, just 5 min from Beautiful Surin Beach, not crowded area like Patong, great and best place for Families with kids, the hotel offers activities for the kids like pool parties, mini disco, kids club, movies, the rooms are very suitable for families with kids, the breakfast is good enough for the price of the room, staff are very welcoming and helpful, rooms are big and specious,  Definitely will be back again!! The kids already asking when are we going back!! Really nice place!! I recommend : Must Rent a car from the Airport so you can go around the island, because at night not much options to do , so car will be great to move around and to discover the beautiful island.  Bottom line - very recommended!!!

We had a wonderful stay with our kids. The staff were so accommodating, the kids' menu was a lifesaver, and the pool area was a hit. Highly recommended for families traveling with young children!

It was A good value. Nothing fancy, but adequate and well planned on the layout and things provided around the common area and in the room and bathroom. I like the eco-friendly soap dispenser and glass water bottle too.

The hotel is very near to Surin beach with cristal clear sea.Breakfast is not bad,but not wonderful.Last day,because our flight is at late night time,they provide late check out and they provide a room just have shower and change clothes.Staff is polite.

Lovely hotel, great location, delicious food and the staff were so kind to us. We will definitely be back again! The beach (surin beach) is right beside the hotel and is nice and quiet, very suitable for families. The area also has nice restaurants and 711, which has just about everything you need!

Dear Hotel Manager, I am writing to express my disappointment regarding the room arrangements made for my family during our stay at Holiday Inn in Phuket, booked through Trip.com. I had specifically booked two rooms for my family, which includes young children and an elderly family member with mobility issues, to enjoy a comfortable and stress-free holiday. However, upon check-in today, January 28, 2025, I was shocked to find that the rooms were arranged in completely different and distant locations within the hotel. This arrangement is both inconvenient and unacceptable, as it fails to accommodate the specific needs of a family traveling together. It is particularly troubling given the limitations of one of our family members who requires close support due to mobility challenges. Such an arrangement feels discriminatory and contradicts the concept of a "family-friendly" or "family-connected" hotel, which is what I expected when I made the booking. I request an immediate resolution to this issue, including reallocation of the rooms to ensure they are in close proximity to each other. Additionally, I urge you to review your policies and practices to prevent similar situations from happening to other families in the future. Please treat this matter with urgency and provide a response at your earliest convenience. I look forward to your reply and a satisfactory resolution. Thank you. Sincerely, Anthony cheong

The breakfast selection was not that good for children. location is good. It wasn't easy to go from the room to other parts (restaurant, lobby...).

Great location in front of Surin beach. Good and friendly service. Double bedroom for families is spacious and comfortable.

We weren’t too happy with the food, the fried rice was good, the beds are a bit too hard, we asked for a different room and they said they were fully booked, we checked out 2 days early cause they had water pipe issues and failed to inform their guests and upon checking out they offered us a different room. They didn’t even want to refund one night at least.