Hyatt Regency Phuket Resort

Hotelnya di atas gunung, jauh dari keramaian, lobi dan kolam renangnya bagus, sarapannya juga enak, pelayanannya sangat bagus. Namun hotel ini mempunyai kekurangan, karena sudah tua, AC-nya relatif keras, kuncinya terlalu dingin kalau dinyalakan tinggi, pengap kalau dinyalakan terlalu rendah, sprei juga terasa lembap . Lupakan saja, kami tiba sangat larut pada hari check-in dan berdiri di balkon. Kami tidak takut setengah mati. Silakan lihat balkon hotel di bawah. Yang disebut kamar dengan pemandangan laut yang kami pesan sangat mengganggu selama siang hari. Belum lagi berdiam diri di kamar pada malam hari, saya merasa panik ketika memikirkan lingkungan luar. …

Ini jelas merupakan hotel terburuk yang pernah saya tinggali dalam kisaran harga ini. . Buruk sekali. Pertama-tama, fasilitas kamar sangat tua dan tidak bersih. Insulasi suara di kamar sangat buruk sehingga Anda tidak bisa tidur. Hujan turun selama beberapa hari selama Anda menginap. Tetesan air hujan di balkon gudang sangat banyak. seperti ada yang mengetuk pintumu. Keesokan harinya Tidak ada air panas di tengah waktu mandi. Sprei dan sarung bantal tidak dibersihkan dan ada noda darah. Apalagi ruangannya lembab sekali. Saya pilih yang merk Hyatt. Itu buang-buang uang. Biayanya hampir 2k semalam dan semua layanannya buruk. Masih ada sarapan yang tersisa. . . Ada rambut di kamar makanan yang saya pesan! Yang paling keterlaluan adalah kembali ke kamar setiap hari seperti menjadi pencuri, masuk dengan menggesek kartu kunci sepenuhnya bergantung pada keberuntungan. .

Menginap di 4001, kamarnya bagus. Dilengkapi dengan kolam renang luar ruangan. Saya menelepon untuk memberi tahu bahwa jacuzzi tidak berfungsi, dia mengatakan kepada saya bahwa itu bukan jacuzzi, itu adalah kolam rendam. Saya bilang 2 pompanya tidak berfungsi, katanya seperti itu, bukan jacuzzi. Mereka bahkan tidak repot-repot datang untuk memeriksa. Memang seperti itu. Melewati ruangan 4004, 3 pompa berfungsi semua. Bertanya-tanya, itu karena kami memesan dari trip.com. Tarif lebih murah, beri kami kamar, beberapa fungsi tidak berfungsi. Tidak apa-apa.

Hotel yang sangat bagus! Layanan berkualitas, staf yang tersenyum dan membantu dengan kereta untuk berkeliling hotel. Sarapan gila dan SPA luar biasa dengan pijat. Kolam renang cantik dengan tepi laut (pantai berbatu)

This is a review I would have wanted to see before going. Let’s start with the good: the resort is stunning. Very aesthetically pleasing the lights trees and structure. The resort is big so they have pretty little cold carts to take you around the resort that are on call by simply dialing reception. The staff is responsive which is a perk and everyone smiles and is kind. The attitude is a huge plus. You will like that. Now the bad: it will shock you how quickly the room will become completely wet if you turn off the air conditioning. Unfortunately the AC is turned on super low meaning ice cold. As a result difficult to stay in the room without a sweater and socks. The bathtub also wasn’t working properly (drainage) therefore after freezing at night can’t exactly heat up from a nice steamy bath. The shower is okay though If you learn the dials. So I opted for long hot showers but the bathtub was part of my rest time and couldn’t do it. There was no compensation for this events but The staff did offer to change the room but the only available room was deep down on one of the ground floors with not much light and lots of stairs and no view. I opted out of it. The beach: You should know if you think the beach is connected to the resort it isn’t. You’ll have to exit the resort and cross the road to get there. Make sure you carry shoes as it’s a rough sand beach. It’s not the smooth white sand beach I somehow thought it would be but it’s fairly on the cleaner side in comparison to others. If white find sand clean beaches are what you want this isn’t it. The beach is nice to look at from the room though. There is no free minibar etc like other five star restaurants offer so prepare for that. As it’s a resort it will also cost much more than a normal shop. So here is an honest review. Really nice staff,pretty views. Facilities are okay like casa boho was a nice bar. This is what I wish I read before going so I prepare my mind: I left earlier because I just couldn’t relax like I had hoped. Enjoy!!

It is a nice hotel in a good location with views. However, it is a taxi ride to Kamala. Also, because it is spread out over on a steep hill, you go to get golf carts around the resort every where you have to go to. The staff are very good but the wait times for the golf carts can be ridiculous. We waited 20 minutes at reception one night after we came back to hotel. The was only 1 driver for the whole resort and many people were waiting