4/24, Sakhu, Thalang, Phuket Province, 83110, ThailandLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.3/5
Luar Biasa
58 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.3
Fasilitas4.3
Layanan4.2
Kebersihan4.5
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Semua ulasan(58)
Ulasan positif(36)
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Bersih dan rapi(10)
Kolam renang sangat bagus(10)
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Kamar sangat bagus(7)
Makanan enak(5)
Buruk(3)
Zalina
Kamar Superior
Menginap di Nov 2024
Sendiri
18 ulasan
5.0/5
Fantastis
Diposting pada 15 Des 2024
Very quiet and peaceful hotel, good both for families and solo travelers
Very new and clean, spectacular views of forests around
7/11 just across the road
The most beautiful beach is 30 mins walk, 5 minutes by car
I loved the breakfast, but as there are so many people in the morning craving for coffee, would be nice to have more coffee machines 😅
The staff was very helpful,
Pin, from the reception, thank you very much!
Terjemahkan
Tanggapan dari Properti: Dear Zalina,Thank you for your wonderful review! We're so glad you had a peaceful and enjoyable stay. We appreciate your feedback about the coffee machines and will take it into consideration. We're also happy to hear that Pin made a positive impression during your stay. We hope to welcome you back soon.Best regards,Sugar Marina Team
Pengguna Anonim
Standard Lagoon Villa
Menginap di Des 2024
Keluarga
11 ulasan
4.2/5
Luar Biasa
Diposting pada 30 Jan 2025
Great hotel, very cozy. The pool is beautiful and room is amazing. Breakfast ist just ok, not recommend it. No table on the balcony, no plates, no wine glasses, no forks. Towels and bed are very clean and new.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for taking the time to share your feedback. We’re delighted to hear that you found the hotel cozy and the pool beautiful. We appreciate your comments regarding the breakfast and will take them into consideration for future improvements. We're also grateful for your observations about the room and cleanliness, which are essential for us. We hope to have the opportunity to welcome you back and provide an even better experience.Best regards,Sugar Marina Team
CBK.
Kamar Superior
Menginap di Des 2024
Sendiri
2 ulasan
2.7/5
Diposting pada 29 Jan 2025
The accommodation was okay, but my experience could have been better.
When I arrived, I was told my room was ready, but as I was being led there, housekeeping was still cleaning it. They ended up giving me a different room and tried to convince me that the view was the same—which it clearly wasn’t. I didn’t make a big deal out of it at first, but things went downhill when I ordered room service at 19:35 along with a massage.
I received the bottle of water I requested, but my food never came nor did the massage which they falsely changed on the system to “received”. When I followed up, I was told the kitchen stops taking orders at 20:30. I pointed out that the app would show I had placed my order well before then, but instead of explaining what went wrong, the receptionist just stood there while someone next to her told her to blame it on a “faulty app.” No real accountability, no solution—I was left to figure it out myself. I received no explanation for the massage.
I would give feedback on the restaurant service but the delay exhausted me.
The food is good though I will say that.
For a place that looks promising, the service definitely needs improvement.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for sharing your experience with us. We are truly sorry that your stay did not meet expectations, particularly regarding the room change and the service you received. We take full responsibility for the issues you encountered, especially with your room service order and the lack of clear communication. This is not the standard we strive to uphold, and your feedback will help us improve. We are grateful for your kind words about the food and appreciate your input, as we continually seek ways to enhance our service for future guests.Best regards,Sugar Marina Team
sharyn
Superior Pemandangan Kolam Renang
Menginap di Nov 2024
Sendiri
9 ulasan
4.7/5
Menakjubkan
Diposting pada 26 Des 2024
In the airport area, but still not easily walkable to the beach. Absolutely beautiful place, great food, and wonderful staff. Gym and pool are wonderful.
Terjemahkan
Tanggapan dari Properti: Dear Sharyn,Thank you for your excellent review! We're glad you enjoyed the beauty of our hotel, the great food, and our wonderful staff. While we're not directly on the beach, we're pleased to hear that you had a great experience with our amenities, including the gym and pool. We hope to welcome you back again soon.Best regards,Sugar Marina Team
Askar Abdraim
Superior Plunge Pool With Jacuzzi
Menginap di Nov 2024
Pasangan
2 ulasan
4.5/5
Sangat Baik
Diposting pada 28 Des 2024
Place is new and clean
Terjemahkan
Tanggapan dari Properti: Dear Askar Abdraim,Thank you for your kind review. We’re happy to hear that you found our place new and clean, and that you enjoyed the amenities and service. Your feedback is valuable to us, and we’ll work on improving the cleanliness to ensure an even better experience for future stays. We hope to welcome you back soon for another great stay.Best regards,Sugar Marina Team
Dhiya Faris Norwani
Standard Lagoon Villa
Menginap di Jan 2025
Keluarga
4 ulasan
4.2/5
Luar Biasa
Diposting pada 8 Feb 2025
Nice place
Terjemahkan
Tanggapan dari Properti: Dear Dhiya Faris Norwani,Thank you for your review. We are glad to hear that you enjoyed your stay and appreciated the amenities and cleanliness of the villa. We also value your feedback on the surroundings and service, and we will work on improving these areas for an even better experience. We hope to welcome you back soon.Best regards,Sugar Marina Team
Tamu
Kamar Superior dengan Akses Kolam Renang
Menginap di Okt 2024
Bepergian dengan teman
22 ulasan
5.0/5
Fantastis
Diposting pada 2 Des 2024
Very good!!!
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for your kind words! We're delighted to hear you had a very good stay. We look forward to welcoming you back again soon!Best regards,Sugar Marina Team
Geweldige accommodatie, schoon, rustig, fijne kamers en een heerlijk zwembad.
Zeker voor herhaling vatbaar!
Terjemahkan
Tanggapan dari Properti: Dear Nathalie,Thank you for your wonderful review. We are so glad you enjoyed the clean and quiet accommodations, as well as the lovely pool. We look forward to welcoming you again!Best regards,Sugar Marina Team
Tanggapan dari Properti: Dear Klaobandada,Thank you for sharing your feedback. We're glad to hear you had a pleasant stay and enjoyed the amenities, cleanliness, and service. We understand that the location may not be ideal for everyone, but we're happy that the convenience of the 711 and the shuttle bus to the beach helped. Your comments about the room and its views are appreciated, and we will take them into consideration. We hope to welcome you back soon for another enjoyable stay.Best regards,Sugar Marina Team
Tamu
Kamar Superior dengan Akses Kolam Renang
Menginap di Jan 2025
Sendiri
1 ulasan
4.5/5
Sangat Baik
Diposting pada 9 Feb 2025
Жила неделю в отеле в номере с доступом к бассейну. Уборка слабая, чашки надо мыть самой перед употреблением. Отель очень маленький. Номер, бассейн и место где позавтракать на этом все. Мне не хватало уютных мест на воздухе, но было некритично.
Завтраки с раннего утра и до 10 утра. Всегда яйца в разном исполнении, овощи для салата, сосиски, бекон, что-то из тайской еды, чай, кофемашина есть. Выпечка есть, но мне понравился только классический круассан.
Расположение удобно тем кто на своем транспорте или любит пользоваться такси. Можно посмотреть сразу несколько пляжей. Совсем близко 7/11, аптека, небольшая лавка с фруктами. Всегда можно купить манго, ананасы, маракую и овощи. Нашла несколько отличных кафе в шаговой доступности 7-20 минут от отеля.
Совсем около отеля есть желтое кафе. Очень милая хозяйка, у ней можно взять байк в аренду. Номер маленький, но уютный. Мне не хватило крючков в ванной комнате и места для сушки мокрого белья. Еще нет ножа, тарелок. Если есть желание вечером фрукты на террасе съесть, нужно купить одноразовую посуду.
В номере с доступом к бассейну нет лежаков. Загорать можно на общих лежаках, но их на всех 3 штуки. Четные номера всегда в тени. Нечетные номера выходят на восточную сторону, солнце с утра. Сам отель в тихом месте, тихо и поют птички. До пляжа шла 25 минут. Утром до 9 часов это приятно, а возвращаться в 13 достаточно тяжеловато по жаре. Этот отель подходит для тех кто собирается много ездить вне отеля. Тем кто хотел отдыхать только в отеле, он не подходит. До достопримечательностей острова, на такси ехать 1-2 часа. Для изучения южной части острова лучше выбрать другой отель. А если интересно посмотреть северную часть. Отличный вариант.
Terjemahkan
Tanggapan dari Properti: Dear Guest User,Thank you for sharing your detailed feedback. We are pleased that you appreciated the room, pool, and breakfast options, as well as the location close to local amenities. We also appreciate your constructive comments regarding cleanliness, the lack of hooks, and the sun loungers, which we will consider for improvement. We hope you had a pleasant stay overall, and we look forward to welcoming you back in the future.Best regards,Sugar Marina Team
Tanggapan dari Properti: Dear Anonymous User,Thank you for your wonderful review. We're thrilled to hear that your experience was so satisfying. We're glad you enjoyed the peaceful atmosphere, hotel design, and the facilities. It's great that the shuttle service and beach amenities added to your convenience. Your feedback is highly appreciated, and we look forward to welcoming you back for another relaxing stay in the future.Best regards,Sugar Marina Team
Tamu
Kamar Superior dengan Akses Kolam Renang
Menginap di Des 2024
Pasangan
1 ulasan
3.7/5
Diposting pada 29 Jan 2025
В отель прибыли в 12 дня, заселили нас в 14 часов, причем бесплатно повысив категорию номера до виллы, у нас был забронирован стандарт с выходом к бассейну. Вилла большая и комфортная, помимо кровати кинг сайз есть еще двухъярусная кровать для детей, с полноразмерными по длине матрасами, то есть если вы с детьми то будет удобно даже подросткам. Номер новый, ремонт добротный. На террасе джакузи, два лежака, спуск в бассейн. Достаточно освещения и в номере и на террасе, но единственное что не удобно - на террасе нет столика, все клали на пол, который к слову был грязный и ни разу не протирался. 3 раза мы просили чтобы принесли небольшой столик (в стандартных номерах они стоят на балконах) сначала обещали принести, а на третий раз ответили что их у них нет) звукоизоляция плохая, слышно соседей по бокам. Халаты хорошие, мягких тапочек нет, только сланцы. Есть циновка большая и плотная в сумочке. Большой плюс - в бассейне можно плавать до глубокой ночи, курить на террасе и балконах можно, по запросу приносят пепельницу. Завтраки неплохие, но пополняют медленно, на яичной станции и на станции супов один сотрудник, очередь. Кофе вкусный. Шаттл вроде бы неплохой, но он не справляется с количеством отдыхающих, можно его прождать и не поместиться) мы в основном катались на такси, не близко, пешком даже нет смысла, стоило 240 батт в одну сторону. На выходе из отеля есть аптека, 7/11, одно кафе. В целом отелю ставлю твердую четверку, оказался он лучше чем мы думали, однозначно своих денег стоит.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for sharing your detailed review. We are delighted to hear that you enjoyed the room upgrade, as well as the comfort and amenities. However, we are truly sorry for the issues you faced regarding the terrace table and the soundproofing. This feedback is valuable to us, and we will certainly address these concerns with our team to improve the experience for future guests. We also appreciate your comments about breakfast and shuttle service, which will help us further refine our operations.Best regards,Sugar Marina Team
Helen777
Superior Plunge Pool With Jacuzzi
Menginap di Des 2024
Pasangan
3 ulasan
3.5/5
Diposting pada 11 Jan 2025
Очень долго ждали заселения, номер был не готов к 15:00!
Выход а бассейну с джакузи порадовал, завтраки вкусные, местоположение до пляжа далековато
Terjemahkan
Tanggapan dari Properti: Dear Helen,Thank you for sharing your feedback. We're sorry to hear about the wait at check-in and the delay in having your room ready. We understand how frustrating this can be and will address this with our team to ensure smoother check-in processes in the future.On a positive note, we’re glad you enjoyed the pool area, breakfast, and our location. We hope to have the opportunity to welcome you again for a more seamless experience.Best regards,Sugar Marina Team
IRI_IRINA
Superior Plunge Pool With Jacuzzi
Menginap di Des 2024
Pasangan
4 ulasan
4.7/5
Menakjubkan
Diposting pada 10 Jan 2025
Прекрасный отель расположенный в 10 минутах езды от аэропорта. После перелета или перед вылетом это идеальный вариант. В отеле достаточно чисто и уютно. Наша вилла была идеальной. Спасибо вежливому и заботливому персоналу. Так же хочется отметить вкусную еду в ресторане по меню. Мы обязательно вернемся сюда.
Terjemahkan
6/7
Tanggapan dari Properti: Dear Guest,Thank you for your fantastic review! We’re delighted to hear that you enjoyed your stay with us and found our location ideal for your travels. It’s wonderful to know that you appreciated the cleanliness, the comfort of your villa, and the delicious food. We look forward to welcoming you back on your next visit!Best regards,Sugar Marina Team