Hotel di Long Beach, Phu Quoc Island

The place is a tropical paradise with an astonishing beach and gardens. They offer an outstanding island experience with a very nice night market opposite the hotel. The rooms are brand new with all the needed comfort. But it’s also noticeable that the area is so big that staff are not capable Of keeping it tidy and clean. There was another room in our villa that had the door open during all our stay. We had a small incident in the bathroom with the mirror falling when I went to sleep. But the management reacted very quickly and fixed everything. Despite that it was a bit scary and luckily that the mirror didnt break. It was not fixed very well to the wall. The breakfast is good. Would come back despite the small issues that we has

Magnificent hotel. Rooms were really nice with big balconies facing the beautiful sunset view. Best kid’s room EVER! I doubt it you will find a better kid’s room than Regent’s. Breakfast was top notch, service was good and the staffs are very attentive to your request. Beach is clean with a lot of daybeds for guest and even a gazebos with seating and table. I will definitely coming back in the future👍

Absolutely amazing hotel for families. The rooms are big and spacious, including a living room, kitchen and washing machine. Hotel breakfast is diverse and they have a kids room (no staff) to entertain the kids while adults are eating. Pools are gorgeous and they have lots of activities for kids and adults. Service is above and beyond with a smile. Bar on the 19th floor is superb.

The room is clean and tidy, but i dont like the glass wall of the bathroom. If the TV has the built in Netflix, that would be fantastic Facilities Gym room is small, with limited equipment. But i guess it is fine, as not many people were there during my stay swimming pool and beach There are two and both are good. there are always some staff cleaning the pool, so i am not worried about the water quality. Beach is right next to the hotel and water activities are there for you to choose breakfast is good, with lots of choices. we were asked to have breakfast in the function room as they said the restaurant was full. i could imagine the hotel was fully booked that weekend Hotel provides airport pickup and the staff is friendly and helpful. The price is higher than other local brands, and you can see the difference from the service quality. One more thing, the night market is just opposite to the hotel and this one is clean and tidy. Definitely i will stay in this hotel again

pros wide pool (complimentary) shuttle bus to the city center, airport pickup and drop (complimentary) many entertained programs (complimentary) bike and kayak, sup board rental english cons There was a wedding ceremony on the Tuesday night at the hotel beach, I had to hear super loud music till 9:30pm. Their famous mango bingsu turned out it is not a must try. Shaved milk ice was too sweet and sticky (I guess it is made out of condensed milk which I don’t like personally) fresh mango in the market is the best in Phu quoc. You can buy more than 5kg mangos for 1 bingu price. breakfast quality is slightly better than local hotel but it doesn’t meet international hotel standard. bread section was okay but they need to work on the menu for vegetarian, especially at the main meal like rice noodle. This time I stayed 3 different hotels, generally I prefer more eco friendly resort like ocean bay. If I stay at the global franchise brand hotel, the Regent will be my choice.

Amazing hidden gem of a hotel. Great Service, great staff, beautiful pool, private beach, massage on the beach service all at very reasonable prices. A great lobby service gal, named Dung (pronounced Dzuung…) with a smile that is so Big, she literally melted my heart. She was very helpful with all my needs. One suggestion for hotel management. Please reduce plastic waste, by eliminating daily “shampoo” and “body gel” little bottles. Please replace them with large individual, refillable dispensers. Be kind to our environment.

Stayed for 2 nights in this resort. There are a few restaurants but only managed to try the main restaurant as it was raining heavily the night I was there, others were in alfresco area. It’s quite a secluded resort with no access to any shops, but walkable to the Senato Beach using the beach path. Staff are friendly!

The only issue is that the hot water supply for shower is limited by the small capacity of the water heater as explained by the hotel staff. If you opt for taking baths in the bathtub, the hot water supply can only fill up to 1/4 of the tub. Taking shower at the same time is not possible because the hit water supply is very limited. This should not happen in salinda.

I was impressed by the infinity pool when I arrived at the hotel. We have booked a ocean view room which faced the ocean with a great view, the room is spacious. The staff at reception counters and restaurant were polite and pleasant. Food at restaurants were good. However, all our good impression was ruined by the arrangement on airport transfer. I did booked the airport transfer for my return flight before this trip, and confirmed to have 4 people via email. Unluckily, they had made a wrong estimation on the number of people for airport transfer, the shuttle bus was overbooked. My husband need to sit on a wooden chair though the transfer time was 15 mins only. I was wonder that such kind of mistake was made by a famous & luxury hotel group.

We totally love our experience here . The hotel is very new , smell nice and very close to the beach with live music and fire show in the evening . The staff may look like they lack some smiles at first as they are busy working but once you interact with them , they are extremely helpful and go out of their way to resolve your issues. We did encounter some hiccups and all were resolved . After 3 nights and more communications with the staff, we definitely feel at home . They have free bikes or buggy to the Signature Sailing club they are tied to and we had a great time using the facilities such as swimming pool ,sauna , gym and pickle ball court . There is also free shuttle bus to Grand World but will need to look at Vinbus website for schedule and is extremely crowded though it's the first stop . To us it's akin to staying in a resort while paying boutique hotel price. Will definitely be back again !