Ulasan Holiday Inn Express & Suites Phoenix - Airport North

Near the airport, easy for transportation anywhere.

Good Place for a group stay.

酒店距中途島號航母博物館很近。附近餐館很多。酒店房間條件無可挑剔，自助早餐也很好，種類豐富。美中不足就是停車太貴了。

乾淨整潔。

和別的酒店一樣，還行，但沒有特別的地方。

總體環境還是很滿意的，比較乾淨整潔，內部裝修也比較新。

酒店前台服務熱情，酒店整體環境也不錯。

乾淨、整潔，還有熱騰的早餐。與同路的另一家Holiday比，停車還免費，儘管大堂看上去沒那麼fancy，但是整體不錯。

非常滿意，很是推薦。

房間乾淨整潔，早餐豐富

唯一不滿意的是機場等巴士將近一小時

挺好的不錯

It was so wonderful that the had bags to take breakfast to go. Made our morning easier. Especially since my granddaughter was not hungry yet but did want something for later.

There were some positives for this property. The room was comfortable, breakfast had good variety and the location was convenient to the airport. However, our stay did not start well. On March 13th we checked in for a 3 night stay. We arrived at about 2pm and were greeted by Alicia. I was told that check -n wasn’t until 3pm and there was nothing she could do until then. So we unloaded our car and proceeded to wait in the lobby. At about 2:15 Alicia checked in someone (who arrived by the hotel’s airport shuttle) without a reservation. By 2:40 she checked in two more people . At 2:45 I asked if it was okay but she told me “the room isn’t ready and perhaps it is being inspected”. When I questioned why the others were checked in she said “it was a different room type”. Finally at exactly 3pm I approached the desk to check-in. Even then she phoned someone – I don’t know what she said as she was speaking to the other person in Spanish. But apparently she got the okay to check us in and asked if we had a preference for which floor. While Alicia wasn’t rude she was definitely being passive-aggressive in her attitude to me So I have a few questions. What is the difference in “room type” that allows a walk-in and two others to check in early vs a slightly early check-in for someone with a reservation. If the room needed to “be inspected” why was I given a choice of floor? It suggests that there wasn’t a specific room assigned for us and the inspection reason wasn’t genuine.