Ulasan Hotel Sor

Tanggapan dari Properti: Tamu yang terhormat,Terima kasih telah berbagi masukan mengenai masa inap Anda baru-baru ini di hotel kami. Kami sangat menghargai masukan Anda, karena masukan tersebut membantu kami meningkatkan layanan dan fasilitas kami.Kami mohon maaf atas ketidaknyamanan awal yang Anda hadapi dengan ukuran kamar. Prioritas kami adalah memastikan bahwa tamu kami mendapatkan akomodasi yang mereka harapkan, dan kami senang dapat memindahkan Anda ke kamar yang lebih besar atas permintaan Anda. Komentar Anda mengenai kurangnya tirai shower dan tata letak kamar akan ditangani oleh tim perawatan dan desain kami untuk memastikan masalah ini diperbaiki.Kami berusaha memberikan pengalaman yang positif bagi semua tamu kami, dan sangat mengkhawatirkan mendengar bahwa Anda merasa ada upaya untuk menipu. Kami jamin bahwa ini bukan niat kami. Kenyamanan dan kepuasan Anda adalah yang terpenting bagi kami, dan kami mendorong tamu kami untuk menyuarakan segala kekhawatiran yang mungkin mereka miliki selama menginap sehingga kami dapat segera mengatasinya.Terima kasih sekali lagi atas masukan Anda. Kami harap Anda akan mempertimbangkan untuk memberi kami kesempatan lain untuk memberi Anda pengalaman yang lebih menyenangkan di masa mendatang.Salam hangat,Virak ThitGeneral Manager

Tanggapan dari Properti: Dear Ravuth,Thank you so much for your positive feedback! We’re thrilled to hear that you found the room clean and the service satisfactory. Our team works hard to provide a pleasant experience for our guests, and your recommendation means a lot to us.We appreciate your support and hope to welcome you back to Hotel Sor in the future. If there’s anything special we can do to enhance your next stay, please don’t hesitate to let us know.Best wishes,Virak ThitGeneral Manager

Tanggapan dari Properti: Dear Benson,Thank you for taking the time to share your feedback with us. We appreciate your honest comments regarding your experience at Hotel Sor.We understand that our hotel's vintage charm may not appeal to everyone, and we're always looking for ways to balance our traditional ambiance with modern amenities. We’re sorry to hear that the breakfast options did not meet your expectations. We strive to provide a pleasant experience for all of our guests, and your comments help us to improve.While we have a traditional breakfast menu, we recognize the importance of variety and freshness, and we will be reviewing our offerings to better cater to our guests’ preferences. Your satisfaction is important to us, and we appreciate your input.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Best regards,Virak Thit General Manager

Tanggapan dari Properti: Dear Value Guest,Thank you so much for your wonderful review! We are thrilled to hear that you had an exceptional stay at our hotel.It’s great to know that you enjoyed our beautiful surroundings, found your room well-equipped and comfortable, and appreciated our helpful and courteous staff. Providing a pleasant experience for our guests is our top priority, and your feedback reaffirms our team's efforts.We are delighted that you found our location convenient for exploring the area, and we can't wait to welcome you back for a longer visit in the future.Thank you once again for your kind words. Safe travels until we see you again!Best regards,Virak ThitGeneral Manager

Tanggapan dari Properti: Dear Value Guest,Thank you for your feedback! We're glad to hear that you found your standard single room clean and comfortable. While the room may be on the smaller side, we strive to ensure that all our accommodations meet high standards of quality and comfort for our guests.We appreciate your understanding and hope to have the opportunity to welcome you back for another stay in the future!Best regards,Virak Thit General Manager

Tanggapan dari Properti: Dear Santa,Thank you for taking the time to share your positive review of your recent stay at our hotel. We are thrilled to hear that you found our location excellent and convenient for exploring the area, including easy access to Central Market and nearby tourist attractions.We appreciate your feedback regarding our facilities. While we strive to provide all the necessary amenities for our guests, we are always looking for ways to improve and enhance your experience.It's wonderful to know that you valued the cost performance of our hotel and found it easy to navigate around the city. We are committed to providing a comfortable stay at a reasonable price for our guests.Thank you once again for your kind words. We hope to welcome you back soon for another enjoyable stay!Best regards,Virak Thit General Manager

Tanggapan dari Properti: Dear Value Guest,Thank you for sharing your feedback regarding your recent stay with us. We're glad to hear that you were satisfied with our hotel's location and found our front desk staff and porter to be helpful and enthusiastic. We always strive to provide excellent customer service, and your recognition means a lot to us.However, we sincerely apologize for the inconvenience you experienced with the hot water during your stay. This is not the standard we aim to uphold, and we appreciate your bringing this to our attention. We will certainly look into this issue to ensure it is addressed promptly.We appreciate your thoughts on the breakfast as well. While we're glad you enjoyed the buffet concept, we are always looking for ways to enhance our offerings.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.Best regards,Virak Thit General Manager

Tanggapan dari Properti: Dear Value Guest,Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay in our deluxe room and found it superior in quality. Our team takes great pride in maintaining our facilities, and it’s rewarding to know that you appreciated the well-maintained equipment and cleanliness.We're also glad to hear that you enjoyed our breakfast offerings. We strive to provide a delicious blend of Chinese and Western cuisine and are happy to know that you found it better than what you’ve experienced elsewhere.Additionally, we're pleased that our location near the Central Market suited your needs. We hope you had the chance to explore the area!Thank you once again for your kind words. We look forward to welcoming you back to Hotel Sor in the future!Best regards,Virak ThitGeneral Manager

Tanggapan dari Properti: Dear Value customerThank you for sharing your experience with us! We're thrilled to hear that you appreciated our hotel's prime location, traditional Cambodian style decoration, and authentic massage techniques. We're glad you enjoyed the value of our services, and we look forward to welcoming you back for another rejuvenating experience.Warm regards,

Tanggapan dari Properti: Dear Guest User,Thank you for sharing your feedback about your recent stay at Hotel Sor. We’re glad to hear that you found the decor to be relatively new and the quilt clean, as we strive to maintain a welcoming environment for our guests.We sincerely apologize for the odor in your room and for the presence of mosquitoes. This is certainly not the standard we aim to uphold. Your comments will be addressed with our maintenance and housekeeping teams to ensure that we can resolve these issues for future guests.We’re pleased to hear that you enjoyed the variety of our breakfast offerings. We continually aim to provide a satisfying dining experience for all of our guests.Thank you again for your insights, and we hope to have the opportunity to improve your experience in the future.Warm regards,Virak Thit General Manager

Tanggapan dari Properti: Dear Terryyang,Thank you for your brief yet positive feedback! We're delighted to hear that you found our location convenient and enjoyable. Your satisfaction is important to us, and we appreciate your support. We hope to welcome you back soon!Best regards,Virak ThitGeneral Manager

Tanggapan dari Properti: Dear valued guest,Thank you for taking the time to share your feedback with us. We appreciate your observations regarding the renovation and the equipment. We are constantly working to improve our facilities to provide a better experience for our guests. Your comments will certainly help us in our ongoing efforts to enhance our services.We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Warm regards,Virak Thit General Manager