142A12 Street172, Khan Doun Penh, Phnom Penh, CambodiaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.2/5
Luar Biasa
47 ulasan
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Ulasan terverifikasi
Lokasi4.4
Fasilitas3.8
Layanan4.3
Kebersihan4.1
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Semua ulasan(47)
Ulasan positif(43)
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Lokasi strategis(15)
Pengalaman menginap terbaik!(9)
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Buruk(4)
Amer Manzoor
Kamar Superior dengan Jendela(king bed)
Menginap di Jan 2025
Sendiri
8 ulasan
5.0/5
Fantastis
Diposting pada 7 Mar 2025
Excellent location, close to Riverbank, Palace and shopping malls.
Good customer service and house keeping staff.
Great to have brewed coffee at the reception.
Terjemahkan
Tanggapan dari Properti: Thank you so much for your kind words! We're thrilled to hear that you enjoyed our location, customer service, and the brewed coffee at the reception. It’s great to know that our housekeeping team made a positive impression. We truly appreciate your feedback and hope to welcome you back soon!
KitKatKate
Kamar Superior dengan Jendela(king bed)
Menginap di Des 2024
Sendiri
11 ulasan
4.0/5
Luar Biasa
Diposting pada 20 Jan 2025
The staff greeted me with a big smile and carried my bags up the steep stairs.
The room was bright, clean and had a shared balcony to watch over the busy streets.
Good location and lots of tuktuks to get around. Would be happy to stay here again.
Terjemahkan
Tanggapan dari Properti: Thank you so much for your kind words! We're thrilled to hear you had a positive experience with our staff and enjoyed the room and location. It’s great to know the tuktuks made getting around easy for you. We’d love to welcome you back anytime and appreciate you taking the time to share your feedback! Safe travels!
Justin Barkon
Kamar Superior dengan Jendela(king bed)
Menginap di Des 2024
Sendiri
24 ulasan
2.5/5
Diposting pada 14 Jan 2025
Worst hotel I ever stayed in and I didn’t get the room I booked because according to the receptionist they were fully booked, promised to change my room the next day but didn’t! The hotel is dirty with bad smell in the room 😡 ! The room was not clean and I have to wait half an hour for them to clean and I stay 3 nights and the cleaner didn’t even until I checked out 😡
Terjemahkan
6/7
Tanggapan dari Properti: We sincerely apologize for the experience you had during your stay. This is not the level of service we strive to provide, and we're truly sorry for any inconvenience caused by the room change, cleanliness issues, and the unpleasant odor. We understand your frustration and will be addressing these concerns with our team to ensure this doesn't happen again. Your feedback is important to us, and we are committed to improving our service. Thank you for sharing your thoughts, and we hope to have the opportunity to make things right in the future.
ceo_b
Kamar Deluxe Family
Menginap di Des 2024
Keluarga
17 ulasan
4.5/5
Sangat Baik
Diposting pada 4 Jan 2025
The room is very spacious. The place is close to almost anything you want to go in downtown Phnom Penh. However, the room smells weird maybe because of the drainage. The WiFi is quite hard to connect with. Nevertheless, the staff is very friendly and allowed us to check out late (1:00 PM)
Terjemahkan
Tanggapan dari Properti: Thank you for sharing your feedback! We're glad you appreciated the spacious room and our central location in downtown Phnom Penh. We apologize for the issues with the room's smell and Wi-Fi connection, and we will certainly look into these to improve the experience for our future guests. We're happy to hear that our staff made your stay more enjoyable with the late check-out. We hope to welcome you back soon!
Rahul
Kamar Superior dengan Jendela(king bed)
Menginap di Sep 2024
Sendiri
71 ulasan
4.0/5
Luar Biasa
Diposting pada 26 Okt 2024
Stay for several nights, and the surrounding facilities are very convenient. The only drawback is that the room network is poor and the noise is high. Everything else is great! Security is also in place, and the entrance and exit need the front desk attendant to open the door. It was a great stay.
Terjemahkan
Tanggapan dari Properti: Thank you for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed your stay and found our facilities convenient. We appreciate your feedback about the room network and noise levels; we’re always looking for ways to improve and will certainly take your comments into consideration.It's great to know you felt secure during your stay—your safety is our top priority. We hope to welcome you back in the future for an even better experience!Best!
TravelwithFrog
Kamar Superior dengan Jendela(king bed)
Menginap di Jul 2024
Sendiri
40 ulasan
4.0/5
Luar Biasa
Diposting pada 22 Agt 2024
Good room. Clean. Good location. Reception is good help full. Had hot water to make tea and coffee all night.
Terjemahkan
Tanggapan dari Properti: Thank you for your review! We’re pleased to hear you enjoyed your room and found it clean and well-located. It’s great to know that our reception staff were helpful and that you appreciated having hot water available for tea and coffee around the clock.Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back soon!Best regards,The Management
Mr. GBarhoumeh
Kamar Superior dengan Jendela(king bed)
Menginap di Des 2024
Sendiri
1 ulasan
3.0/5
Diposting pada 31 Jan 2025
It’s very good location but rooms sticks from the sewer a lot! The bathroom smell very bad. My room did not have a good WiFi connection. I tasked the front desk for the WiFi issue and if they can provide a smaller pillow but I did not have any action. Never again
Terjemahkan
Tanggapan dari Properti: Thank you for taking the time to share your feedback. We’re really sorry to hear about the issues you experienced with the smell and WiFi connection during your stay. This is definitely not the experience we aim to provide, and we’ll be addressing these concerns with our team right away. We also apologize for not taking immediate action on your requests, as this is certainly not the level of service we strive for. We truly appreciate your comments and will work hard to improve. We hope you’ll consider giving us another chance in the future.
Dominika28
Kamar Keluarga Deluxe-Tanpa Jendela
Menginap di Des 2024
Sendiri
11 ulasan
5.0/5
Fantastis
Diposting pada 22 Jan 2025
Nice hotel in a great location. The staff was friendly. The stairs were a bit steep and you can hear the sound from the street in the room, but other than that everything was good.
Terjemahkan
Tanggapan dari Properti: Thank you for your kind review! We're glad to hear you enjoyed our location and found the staff friendly. We appreciate your feedback about the stairs and street noise—those are certainly things we’ll keep in mind as we work to improve the guest experience. We hope to have the pleasure of welcoming you again soon!
philip
Kamar Deluxe Family
Menginap di Des 2024
Sendiri
4 ulasan
5.0/5
Fantastis
Diposting pada 7 Jan 2025
I really enjoyed staying here but if you have mobility issues. The stairs are rather steep.. Thank you.
Terjemahkan
Tanggapan dari Properti: Thank you for your kind review! We're thrilled to hear you enjoyed your stay. We appreciate your feedback regarding the stairs and understand that they might be challenging for guests with mobility issues. We will certainly keep this in mind as we continue to improve the guest experience. We hope to have the pleasure of hosting you again in the future!
Tamu
Kamar Superior dengan Jendela(king bed)
Menginap di Nov 2024
Bepergian dengan teman
6 ulasan
3.0/5
Diposting pada 20 Jan 2025
Very basic facilities & an old run down building with few rooms in a favorable location. Power outages on a regular basis & little customer service. Not as good.
Terjemahkan
Tanggapan dari Properti: Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We are constantly working to improve our facilities and services, and your comments about the power outages and customer service are being addressed. We do hope you’ll consider staying with us again in the future to see the improvements we’re making. Thank you again for your valuable input!
Tamu
Kamar Deluxe Family
Menginap di Jul 2024
Pasangan
10 ulasan
4.2/5
Luar Biasa
Diposting pada 6 Okt 2024
Great deal for budget travelers. Location close to restaurants and bars, very friendly staff, rooms are small but clean and there is outside sitting space on each floor
Terjemahkan
Tanggapan dari Properti: Thank you for your wonderful review! We're glad you enjoyed our location and friendly staff. We appreciate your feedback on the rooms and outdoor space. We hope to see you again soon!Best,
cobrabart
Kamar Superior dengan Jendela(king bed)
Menginap di Jun 2024
Pasangan
34 ulasan
5.0/5
Fantastis
Diposting pada 19 Agt 2024
The hotel was decent—nothing too fancy, but it met my needs. The room was clean, the staff was friendly, and the Wi-Fi worked well. Overall, a good stay.
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback. I'm glad to hear that the room was clean, the staff was friendly, and the Wi-Fi worked well.We appreciate your comments and hope to welcome you back soon!Best regards,The Management
azmisme
Kamar Deluxe Family
Menginap di Nov 2023
Bisnis
102 ulasan
5.0/5
Fantastis
Diposting pada 15 Des 2023
Very near to everywhere. The balcony is a great attraction.
Terjemahkan
Tanggapan dari Properti: We're thrilled to hear that you found our hotel conveniently located and enjoyed the balcony! Being close to everything definitely enhances the overall experience. Thank you for sharing your positive feedback, and we hope to welcome you back soon!
KYAW SAN
Kamar Keluarga Deluxe-Tanpa Jendela
Menginap di Jan 2025
Keluarga
92 ulasan
5.0/5
Fantastis
Diposting pada 13 Mar 2025
Good Location and Love to stay.
Terjemahkan
Tanggapan dari Properti: Thank you for your positive feedback! We're so glad you loved the location and enjoyed your stay. We’d love to welcome you back anytime!
Zyren Mark
Kamar Superior dengan Jendela(king bed)
Menginap di Jun 2024
Sendiri
1 ulasan
4.5/5
Sangat Baik
Diposting pada 19 Sep 2024
The room is big and clean. Good location near riverside and bars
Terjemahkan
Tanggapan dari Properti: Thank you so much for your kind review! We’re thrilled to hear you enjoyed the spacious, clean room and our convenient location near the riverside and bars. We hope to welcome you back for another great stay soon!