I have visited Chennai first time to shift from Delhi, out hotel was booked already from the company side but the check in time was 1PM and our flight reached Chennai at 5am. We have nowhere to stay for 6-7hours and i was with my mom. So, we decided to book a hotel for 1000rs using OYO, when we reached in this hotel, the person asked us to pay 340 more for early check-in which i paid him and 284rs taken by OYO app 25% of the booking amount and the remaining i have to pay 852 to the hotel. The person at receptionist denied the amount i paid to OYO (284rs), and asked me to again pay 1000 rs full amount to him, which i refused to pay as i have already paid 284 to OYO, then, i asked him to give us the early check-in amount back as he is increasing the amount continuously. I made him talk to the oyo customer service also, in front of them, he said - "Yes! i will take 852rs" and then, after cutting the call again asking us to pay 1000rs saying i will not take 852rs. He also refused to pay our early check in price, after a lot of fighting, he paid our money back. Horrible Day1 experience in Chennai, do not visit this hotel.
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