Tenuta di Murlo

We booked a villa stay because of the amazing images on social media of the pools and external views of the property. Never did we stop to wonder why they don't show the internal spaces, and now we know it is because they are worn, old, dirty and FAR, FAR from a "luxury" stay. If the deteriorated state of the accomodation wasn't bad enough for the high prices they charge, couple that with atrocious customer service! No where near a high-end, International standard of hospitality. But then the icing on the cake is the aggressive, threatening nature of the management when you "dare" to complain about being misled and not getting what you paid for. They claim that no one has ever complained before, and then they threaten to take legal action against you if you dare to share your honest experience and provide a bad review. Totally unprofessional. Management should spend less time threatening guests who have a bad experience and more time fixing the problems.

We booked a villa stay because of the amazing images on social media of the pools and external views of the property. Never did we stop to wonder why they don't show the internal spaces, and now we know it is because they are worn, old, dirty and FAR, FAR from a "luxury" stay. If the deteriorated state of the accomodation wasn't bad enough for the high prices they charge, couple that with atrocious customer service! No where near a high-end, International standard of hospitality. But then the icing on the cake is the aggressive, threatening nature of the management when you "dare" to complain about being misled and not getting what you paid for. They claim that no one has ever complained before (clearly not true based on the numerous negative reviews on google and Tripadvisor - their staff admitted they have issues all the time), and then they threaten to take legal action against you if you dare to share your honest experience and provide a bad review. Totally unprofessional. Management should spend less time threatening guests who have a bad experience and more time fixing the problems.

From the moment of arrival we were warmly welcomed to this dreamily quiet country estate. Anka in a matter of minutes whipped up a couple of fabulous salads; our rooms were delightfully located steps away from the pool, and were well appointed with good bathrooms. Breakfast, generous and tasty, was served in a delightful chic garden room. Amir in the restaurant il Caldaro, was friendly and fun, accommodating our whims…fabulous in menu choice & taste, wines were also splendid- the indoor setting beautiful, the garden setting magical on warm nights. Carlotta and Alessio have created something special on their enormous estate- nothing pretentious…a touch of rustic class.

What a beautiful place, first and foremost. We stayed in the perfect, private villa Molinella. When I recall memories from this trip, I distinctly, almost viscerally, remember the feeling of tranquility and peace that embraced me here. Very, very few places in my life can I say (or even remember) have inspired similar feelings of harmony. Villa: Spacious, well-priced, and exceedingly private. It took a while to get there from the meeting point/entrance, but it did ensure that we would not be disturbed whatsoever while there. The rooms were absolutely dreamy, the furniture high quality and in excellent condition, and everything worked/ operated as it should. They also provided us with pots/pans/utensils for cooking, and there wasn't a single thing we needed that wasn't already provided. They delivered our morning breakfast each day, fresh from their farm, I wish I could stay there forever. It was our own little hamlet. Pool/ private underground grotto: The pool was quite cold, even in 95+ degree weather, but this was a very minor issue. It was very clean and beautiful to swim in. The underground grotto/jacuzzi was without a doubt the coolest thing we've seen in any sort of home/villa. It was such a memorable experience, taking our first steps down and into the water, and then turning on the built-in jets, we spent hours there! Restaurant: We ate there only twice, but it felt so intimate and lovely. Tables were set up outside on the grass ( I think you could also eat inside if you preferred). The food was excellent, and there was ample space between our table and the next for privacy. They set up all the tables in this manner.

If you have 4 days left to live, come to Italy and stay in Tenuta di Murlo (in any of the villas, but Villa Molinella is best) for those 4 days and your life will be complete, I assure you. I have never experienced such an amazing service in my life. On call 24/7, transportation for activities,restaurants, train stations, helpful and extremely kind team of people. I had such a lovely exprience in Tenuta di Murlo. First, I stayed in Villa Monticelli which is a stunning villa with a stunning view. I was brought complimentary breakfast every single morning and every single day we came back to a clean villa. After, we switched to villa molinella ( my favorite ). Not only was the villa stunning from the outside, but the inside was equally as breathtaking. (even an indoor jacuzzi. The history of the villa is mindblowing! You will have to book a night to find out) We decided to extend one night in our villa because we couldn't get enough of it. The whole crew: Erica, Elisa, Benedetta, Carlota, Mauricio, GIOVANNI AND HIS DOG. THE KINDEST SOULS ALIVE. I cannot recommend this villa enoguh, and even the restaurant. I left a review about the restaurant as well beause Il Caldaro was also an exquisite experience. Amazing food, amazing team as well. Extremely grateful for this experience, for the most amazing service, the good food (which I craved so bad, order the carbonara is to die for), and overall an amazing stay. This is a MUST visit and should be top of your priority list when in Italy. Please support tis kind family and kind team.

Our stay at Santa Croce was delightful! This is the 3rd villa we have rented on the estate over 10 years and we hope to return again! Each of the villas share consistent attention to quality,cleanliness and comfort. The groups we’ve traveled with range from 4 to 14 guests. Each of the en-suites have comfortable beds, and ample storage. The linens and bath supplies are very luxurious. The kitchens and grills are equipped with all the items you will need to share an amazing alfresco meal in the Italian countryside . Some of our favorite memories were spent dining under the picturesque pergolas and star gazing. Housekeeping visits the villa daily to wipe down surfaces, refresh linens and attend to any requests . The estate offers a variety of excursions; we have worked with them to customize several day trips to surrounding towns, restaurants and wineries. The estate is perfectly situated to enjoy all the best Umbrian and Tuscan towns .The only consideration we would point out is that some villas on the estate are paved roads while others require navigation of gravel slopes. Santa Croce I believe is the highest property with breathtaking views and a refreshing infinity pool. During our stay we used a small SUV to navigate the property. We have also stayed at Caminata and Subtilia each with their own heavenly grounds and views.