Hotel Hot Springs Perth

Thanks Novotel for the nice experience. It was a very pleasant trip except my teen boy refuse to leave the room, bed & movie to travel around to see more of Perth. The only thing that needs to feedback was when checking-in, there was a half drank bottle in the fridge. Other then that, the front counter staffs & restaurants people are all very nice. Thank you!

The double room was perfect for my parents and myself. Room is spacious, but only missing things are some bathroom amenities (shower caps, toothbrushes etc). Wish they provided the room slippers as well. Otherwise, location is great - just a short walk to Hay Street and Murray Street where all the shopping can be done. There was also a perfect cafe (The Wolf Espresso) just at the corner of the hotel on Hay Street. Also just about to 15-20 mins walk to Perth Station. The rooms are not super sound proof as we can still hear our next door neighbours talking loudly all night. But overall still a great place to stay at.

Great location. Walking distance to the ferry station, kid playground, nice restaurants. However, a bit disappointed with this Ritz. We have stayed for 5 nights. I was annoyed by the housekeeping staff have moved my personal stuff around every single day. The bedsheet was dirty. Over charged the BF (BF was instead). Well, generally speaking, it was OK, but not quite as good as the other Ritz Carlton we had stayed before.

I was disappointed with my stay and wouldn't consider this a 5-star hotel. The lobby was incredibly small, and the large mirror at the reception was confusing, making it easy for guests to accidentally walk into it. Surprisingly, there were no toiletries provided in the room, so we had to call staff just to get a toothbrush delivered. The hotel robe was very low quality, almost resembling a kitchen rag, which was a letdown. The swimming pool was also tiny and didn’t allow for much relaxation or enjoyment. The breakfast spread was pretty average—nothing impressive or memorable. Overall, I didn’t enjoy my stay. The only real highlight was the beautiful view from our room, which was truly stunning. But for a 5-star experience, I expected much more.

The room is clean, spacious and well-equipped. Although the breakfast is not rich, it can meet the needs and is OK. The service is in place. I forgot the adapter in other hotels in Western Australia and it was solved immediately at the front desk. The service is five-star. I stayed in the tour group room a few nights ago, so the facilities are relatively simple, which is understandable! The location is good, and it is convenient to the pier and the center.

Close to the main street, very convenient The hotel is clean There are also kitchens, bathtubs, laundry rooms, etc., and the location is easy to find. The only drawback is that the soundproofing of the room is not very good I was assigned to a side room on the 2nd floor of the lower floor. I could clearly hear the noisy Chinese travelers next door and the sound of doors closing. I went to ring the bell and my reaction improved. You may want to pay attention to this when checking in

Como Perth AU is worthy of being the first luxury hotel in the Australia and New Zealand region selected by the International Travel Magazine. The location of the hotel is excellent. There is valet parking at the door on the day of check-in. The breakfast is a fixed set meal, which is really good 👍 (there are several Choose according to your preferences) The room has a large space, the key design is very special engraved with precise latitude, the design style is low-key, luxurious and reasonable, and the check-in experience is 🈵️ points. The Mini Bar has a variety of juice drinks for free, and it is cleaned twice a day. Laixi Friends who travel in Australia recommend to experience it.

It's the right choice to live here when you come to Perth! The location is very good, and it's within a 10-15 minute walk from the Swan Tower, the pier, the train station, etc. There are also several good restaurants nearby that can be reached on foot. It's next to the Blue Cat bus stop, and the transportation is convenient. The room is spacious and well-equipped. There is a washing machine and dryer in the room, which is very convenient. In short, it is highly recommended!

Great service by all the staff. Even though we were probably a bit high maintenance, the staff all went out of their way for us. A pleasant stay..

Recently came back from a 2-day staycation at Crown Towers. It was my first time staying here and I was mostly impressed. Location: not in the city centre, but easily accessed by public transport and car (there are a number of carparks, I used the free one, but it just involved a little more walking). Since it is not in the city, there is not much in walking distance, but there is much to do within the Crown complex which includes numerous restaurants and bars, the ******, and walking along the river was quite pleasant. Room: it had a luxurious feel and was pretty spacious. Since I booked the cheapest room type, I was told at check-in that there would be no view, and that proved to be semi-true, I mean, I had a view of a roof, a carpark, some apartments, and a tiny sliver of the river. The bed was super comfortable and the pillows were soft like clouds. The robe was also very soft and quite thick - there was only one included in my room which was fine but I called reception to let them know so they could make a note of it. The room was appointed with all the usual toiletries and coffee/tea with the Nespresso machine being a nice touch. I was pleased that there was a decaf pod, however it was not replenished on the 2nd day and I resorted to the instant decaf. The bathroom was huge with separate compartments for the toilet and shower, there were 2 sinks and the bathtub was big. The room controls were done by a tablet which was handy, except that it mostly didn't work. Luckily there were wall controls for the lights and the curtains. One side of the curtains (drapes) did not work so it had to be pulled across by hand. The tablet also displayed the various restaurants and bars in the complex (as well as up to date menus) and other things that were available (such as the pool, gym, spa etc). You could also order room service from the tablet without needing to call. Room service was a little pricey as you would expect with a $7 delivery charge. A mini bar was also available but this was quite expensive. Housekeeping also seemed to come quite late in the day. Staff: the staff I interacted with were friendly and professional and I didn't have any issues. Check-in/check-out: on checking in, there was a bit of a line and it took nearly half an hour before I was able to get to the front, but once I got there, check-in was quick and efficient. On checking out, there was still a bit of a line but it moved quickly. There was also an option for express checkout. Amenities: There was a pool, gym, spa etc. but I didn't make use of any of these. Other things: I recommend TWR bar as they served some quite nice cocktails in a beautiful setting, food at the Merrywell was tasty, but you need to order food at the counter and then drinks at the bar. I think an option for a QR code ordering system would be beneficial in this scenario. Food at Junction Grill was also tasty, and the ****** was the same as usual, although I hadn't been in there for quite a number of years. The gaming machines produce cash vouchers now (which can be redeemed at machines), which is much more handy (and hygienic) than having to collect dollar coins. Overall, it was a nice stay and I would maybe stay again, however at this price point I was expecting just a little more.