Hotel dekat Coconut Palace, Pasay

Cleanliness - you can request for room cleaning and the service is great! Doreen provided a prompt service. Location - there are restaurants beside the resort in case you decided not to eat in the hotel. But convenience store is not walking distance. Close to SM MOA. Service - There's room for improvement. The front desk is not located as soon as you enter the hotel but an empty concierge desk. FD is in front of the elevators so I guess consolidating them is better. The customer attendants should be far from their office barracks so they dont stay there when there are no guest. They need to be available when someone comes. They set the mood/first impression for new or old guests. Amenities - Parking is at the 4th floor ,a bit creepy looking as it seems they only acquired it from an old owner. But its okay it is FREE! Pool area at the Penthouse is superb maybe because of the view. Although currently there's repair ongoing that blocks they natural bayview,I guess it will be great in the future.Still good for me though. Restaurant- GF Food selection is good and they taste great! Value for money!They offer in-room service too! Room- is great! Price is justified on how relaxing the room was set up.Bathroom size may differ depending on the room. Plus they have mood lights 😊 Overall- For first time guests here I'd say Im satisfied.

Hotel Location is good, staffs are polite. the only problem is that when we arrived at the hotel for check in there is no available room yet for us and we need to wait like almost 1 hr before we got to our designated room. But all in all we enjoy the experience ,MOA is walking distance from our hotel,near 7/11 and jollibee. Very convenient for us.

Everything is ok as ive been here 2nd time now .. wha bi like here is the location ..with easy access on foods.. groceries.. everything coz its in baclaran.. and with free transpo servive also to MOA. Casino and live band is what i also like here..

I recently had the pleasure of staying at the Golden Phoenix Hotel, and it was an experience worth sharing. Located in a convenient area, the hotel offers easy access to both business and leisure destinations. From the moment I walked in, I was greeted with a warm, professional staff who made check-in a breeze. **Rooms:** The rooms were spacious, clean, and well-maintained. The decor was elegant but modern, with soft lighting and comfortable furnishings. The bed was incredibly comfortable, ensuring a restful night's sleep. The amenities were top-notch, including a well-stocked minibar, a flat-screen TV, and high-speed internet access. The bathroom was pristine, featuring premium toiletries and a rain shower that added a touch of luxury to my stay. **Facilities:** The hotel boasts a variety of facilities, including a well-equipped fitness center, a relaxing spa, and a beautiful outdoor pool. The on-site restaurant offers a range of delectable dishes, from local specialties to international cuisine, all prepared with fresh ingredients. I highly recommend trying the breakfast buffet—it offers a great selection, from freshly baked pastries to made-to-order eggs. **Service:** One of the standout features of the Golden Phoenix Hotel is its exceptional service. The staff were always friendly, approachable, and went above and beyond to make my stay enjoyable. Whether it was offering recommendations on local attractions or assisting with booking transportation, they made sure every need was taken care of promptly. **Overall:** The Golden Phoenix Hotel combines luxury, comfort, and convenience, making it an excellent choice for both business and leisure travelers. Whether you're in town for a quick stay or planning an extended visit, the hotel ensures a memorable experience. I would definitely return and highly recommend it to anyone seeking top-tier hospitality.

I had not a good encounter and experience when we arrived on 6 Nov 2024.  We checked at front desk they gave the key card which is the door system is not working properly we could not go in. Then I called for help but  respond is slow no one came up.I decided to walk down to front desk and  Hotel staff at front desk exchanged a new key card and assist me to get the room. It was fine and we left our luggage to the room and went out. Problem came up again when we used the updated key card unfortunately is not work again we stuck outside the room. I really get disappointed and angry most importantly my wife need to take medicine on time, we end up stuck outside second time. I walked again to front desk to complain about that and staff immediately apologised and change new room for us. Honestly I do felt very upset and about the arrangement all this respond came too late even staff shown their effort to comfort us. I received only a few chocolate and card for this incidents happened 😄what do you think?

The hotel is convenient for travelers that will be leaving the Philippines soon via the airport. You should arrive a day or two before your flight to do last minute shopping at the nearby SM Mall of Asia (MOA). There's also a small supermarket near the hotel going to the LRT station if you don't want to go all the way to MOA. You can iron your clothes at the 5th floor lobby. I'm not sure if it's the same on other floors.

Despite the early check-in, it was wonderful that they catered to us when we arrived at the reception at noon. The hotel's air conditioning is great, and the room is clean, so I don't have any worries. Despite the variety of dishes, I don't think the buffet is really good.

Accessibility: 5 ❤️✅🫰🏻🫶👌 very convenient access to airport terminal , concierge very helpful Friendly & helpful securities Food : good 👍 but receptionist counter unfriendly 😸🫢 Massage/spa : pefect 👏 Receptionist front desk : 👍 and accomodating

Our staycation at Hotel Okura was lovely! We love it that it was quiet and not a lot of people stayed, so we had privacy in the facilities and even the restaurant wasn't crowded. The breakfast buffet was good with lots of options and the rooms were very spacious! The convenience of being connected to Resorts World Mall was also easy and accessible.

Rooms little spaces and dark. Too many security gets me little uncomfortable. Anyone didn't service our luggages to deliver our room (because our 2 kids slept and we would like to help anyone) Advantage is near ninoy airport T3 and that has shuttle bus that will deliver to the bridge and walk to T3