Residence Inn Paris Didot Montparnasse

I had an extremely disappointing experience at the Residence Inn Paris Didot Montparnasse. Despite holding two confirmed Marriott Bonvoy reservations on consecutive nights, I was denied check-in on both occasions due to overbooking. No prior solution was arranged beyond a last-minute diversion to other hotels, and the front desk staff handled the situation with a lack of courtesy and professionalism. I was promised taxi reimbursements and assured that the second night would be honoured - only to face the exact same issue again. To make matters worse, my credit card was charged for both reservations, which were never provided. As a frequent Marriott guest, I expect better from a brand that usually prides itself on reliability and service. This property clearly failed on both counts, and even follow-up with Marriott’s customer care has been met with silence well beyond the promised resolution timeframe. Not recommended! Especially for loyal Bonvoy members expecting recognition and basic service delivery.

We enjoyed this stay in 2025. This is my thorough review. Overall, simplistic, clean hotel with all the basics you need. It is in a quiet area but not too far from busier areas. It was very clean and very quiet. I did see some other families there. I would prepare to return on a future visit to the city. Staff: I found the staff to be helpful and kind. Particularly Manuel and Gislane helped my family and were professional and accommodating. We do not speak french and so it helped as additional bonus that they spoke english for our communication. Rooms: decent and cozy. Has fridge, microwave, cooking utensils, safe, cofee maker. Not cleaned daily however. Important to ask about this up front. Room was larger that i expected it to be (two twins together as a king) and plenty of room for us. Grounds: very clean. Felt safe here. Elevator in good working order. No problems with noise at all Foods: coffee/water daily. Breakfast is light options but several satisfying options were available. Coming from usa everything was 20x fresher and tastier here. Yes even hotel food is better than standard usa food. Travel: we used bolt and uber as well as taxi but i believe you are near the public transport options too. At once i needed a taxi and hotel staff was quick to offer assistance. Gym: located off site around the corner and has all of the basic equipment. If you prefer the quieter & smaller style of hotel gyms keep this in mind as they are partnered with a local membership gym nearby. Some of the equipment downstairs was confusing and required a membership or email to use it seemed.

With the family, we had a fantastic stay at Residence Inn, in Paris. The staff were incredibly friendly and always ready to assist with anything we needed, making us feel right at home. The rooms were spotless, modern, and very comfortable – perfect for relaxing after a day of exploring the city. With great service and a clean, cozy atmosphere, this hotel made our Paris trip truly memorable. Highly recommend!

We stayed here for 3 months while looking for an apartment. I must say I we have had extraordinary hospitality. The management staff here is amazing. I must mention Patrick the GM as Mallik and Samuel. They all happen to be mangers and always check on my wife and myself to make sure our stay is comfortable. When they see us in the lobby they always offer us coffee or anything we need. It starts with good management which is why the front desk staff are so well trained. 5 stars for sure. The neighbourhood is safe and quiet and the dining choice is amazing

Our stay at Residence Inn Didot was exceptional. The breakfast had many choices with fresh delicious croissants that were brought in daily. Many thanks to the exceptional friendly staff, in particular Samuel who was an 11 out of 10 with great service and a friendly smile each time we saw him. The neighbourhood was an exceptional place to stay as it had many good restaurants in walking distance to the hotel and the metro was only 6 minutes away. As well it got us away from the hustle bustle of all the tourists!! We felt very safe in this and will stay there again if back in Paris.

This is an old building with old facilities. There are a few pros but mostly cons. We booked two rooms for a family of four. Things were looking so bad that we chose to walk out in an hour and chose to forego one nights room rate. The airbnb we emergency booked in Montparnasse was so much better with a cheaper rate. The Good: 1. Grocery store and places to eat on the same street. Easy to get stuff and get food. 2. Not too far away from city center. Easy to get on the highway if you want to go to Paris Orly. 3. Cheap room rates The Bad: 1. Very old building, musty smell as soon as you exit the elevator 2. Rooms are not that big. I know Paris hotels are on the smaller side, but this is also not a lot of space 3. Badly designed bathrooms - The WC is near the main door and the doors actually interfere with the main room door. The Shower is on the other side of the room. No scope of washing hands (you will get the point it if you are asian) 4. Flimsy keycard holder for the lights. I kept brushing against making the key card fall out and all the lights go off. 5. Hotel is on a one way street. Also no place to stop or park in front of the hotel. Makes it difficult for taxis to pick up and drop off.