Ulasan Hotel Régence Etoile

Tanggapan dari Properti: Terima kasih atas tanggapannya! Kami senang Anda merasa layanan kami sepadan dengan harganya. 😊 Kami berharap Anda memiliki hari yang menyenangkan, sampai jumpa lagi!Xue

Tanggapan dari Properti: Tuan Liu yang terhormat, terima kasih atas tanggapan Anda tentang hotel kami dan mohon maaf karena pengalaman menginap Anda tidak sepenuhnya sesuai harapan Anda. Mengenai tipe kamar yang Anda sebutkan tidak sesuai dengan foto, memang terdapat perbedaan tertentu pada dekorasi setiap kamar di hotel kami. 5 foto yang ditampilkan di Ctrip hanyalah contoh beberapa kamar, meliputi pemandangan kota dan pemandangan halaman dalam. Tempat tinggal Anda Tipe kamar mirip dengan foto kedua, namun orientasi tempat tidurnya berbeda. Terdapat tiga tipe pemandangan untuk kamar yang Anda pesan, termasuk pemandangan halaman interior. Setelah Anda melakukan reservasi, kami telah memberi tahu Anda melalui Ctrip bahwa karena waktu reservasi dan check-in serupa, maka kamar twin dengan pemandangan kota telah dipesan, dan kamar sisanya adalah kamar twin tanpa pemandangan. Saat Anda berganti kamar, kami berkomunikasi langsung dengan Anda dan menawarkan untuk mengupgrade Anda ke kamar dengan pemandangan kota dengan harga kurang dari setengah biaya upgrade hotel, namun pada akhirnya Anda memilih untuk menerima kamar twin tanpa a pemandangan kota, dan kemudian Tidak ada keberatan yang diajukan selama beberapa hari. Untuk menghindari Anda kesulitan berganti kamar berkali-kali, hotel juga akan memberi Anda layanan upgrade gratis selama satu hari selama empat hari Anda menginap. Mengenai masalah suhu air ruangan yang Anda laporkan, kami mohon maaf karena kami tidak diberitahu mengenai situasi ini tepat waktu. Jika Anda melaporkannya kepada kami selama Anda menginap, kami pasti akan segera mengatur pemeliharaan agar tidak mempengaruhi pengalaman menginap Anda. Terkait masalah sarapan pagi, telur yang digunakan pihak hotel semuanya berasal dari produk bio Carrefour yang masih dalam masa simpan dan memenuhi standar keamanan pangan. Karena Anda tidak menunjukkan atau memberi tahu Anda tentang masalah telur pada saat itu, berdasarkan foto yang Anda berikan, kami tidak dapat memastikan apakah masalahnya ada pada telur itu sendiri atau apakah telurnya penyok karena terbentur saat dimasak. proses atau waktu yang terlalu lama. Namun, kami telah memberi tahu pemasok mengenai tanggapan Anda dan kami akan lebih mengontrol kualitas bahan sarapan secara ketat di masa mendatang. Sekali lagi terima kasih atas masukan Anda yang berharga. Kami akan menanggapinya dengan serius dan terus meningkatkan layanan kami. Kami berharap dapat memberikan Anda pengalaman menginap yang lebih baik di masa mendatang. Salam hangat, Xue

Tanggapan dari Properti: Dear Mohammedmohel, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay and found our hotel to be the perfect place for couples. We truly appreciate your kind words and look forward to welcoming you back for another amazing experience!Best regards, Xue

Tanggapan dari Properti: Dear Guest,Thank you for your valuable feedback! We’re delighted to hear that you had a pleasant stay and found our location convenient, especially being so close to the Charles de Gaulle – Étoile station. It's also great to know that you felt secure with our safety measures and enjoyed the water pressure in the shower.We appreciate your comments regarding the room and hallway size, and we’ll keep this in mind for future improvements. We look forward to welcoming you back on your next visit!Best regards, Xue

Tanggapan dari Properti: Dear Guest,Thank you for your kind feedback! We're thrilled to hear that you enjoyed your stay at Hôtel Régence Étoile. We take great pride in offering a comfortable and convenient experience for our guests, and we're glad to know that our central location, just a short walk from the Champs-Élysées and Arc de Triomphe, helped enhance your time in Paris. It's also wonderful to hear that our friendly staff and the added convenience of connecting your Disney+ account to the in-room television made your stay even more enjoyable.We greatly appreciate your comments on the value and quality of our rooms. We always strive to offer a memorable experience, and it's fantastic to know that you found everything to your satisfaction. We hope to welcome you back for another great stay in the future.Thank you again, and we wish you all the best in your travels!Warm regards,Xue

Tanggapan dari Properti: Dear Guest,Thank you so much for your glowing review! We are thrilled to hear that you consider our hotel the best four-star hotel in Paris. Our prime location makes it easy for our guests to enjoy shopping and sightseeing, and we're delighted you found it convenient.We greatly appreciate your kind words about our front desk team. They strive to provide the best service possible, and your recognition means a lot to them. Your compliments about our rooms being superior to others at the same level are truly encouraging.Thank you once again for your kind feedback. We look forward to welcoming you back on your next visit to Paris!Best regards,Xue

Tanggapan dari Properti: Dear Yoyochann, Thank you so much for your wonderful review! We're thrilled to hear that you found our location convenient and enjoyed the great view of the Arc de Triomphe right from your window. It's fantastic that you also appreciated the tidiness of the room. We pay a lot attentions to the clean services in the room for the confort of every guest. We’re so glad you had a pleasant stay and hope to welcome you back soon!Best regards, Xue

Tanggapan dari Properti: Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our convenient location, close to the champs elysées and arc de triomphe, just a short walk from the Metro station, where you can find the main metros to the most important destinations of Paris. We are so happy that you appreciated the wide selection and quality of our breakfast, we select the local and organic food in Paris for our guest. We're also glad our team was able to assist you in retrieving your wallet before your departure. Anything that we found in the room, we will contact the guest just in case. Your kind words mean a lot to us. We look forward to welcoming you back soon!Best regards,Xue

Tanggapan dari Properti: Dear Guest,Thank you so much for choosing to stay with us again and for sharing your wonderful experience! We're thrilled to hear that our excellent location, close to the metro and the Champs-Élysées, along with the nearby dining options, has made us your go-to hotel for your Paris travels.It's always a pleasure to welcome you, and we're delighted to know that both your stays—with your daughter and with your friend—were enjoyable. We look forward to welcoming you back for many more visits to come!Best regards, Xue

Tanggapan dari Properti: Dear Wan113, Thank you for your kind feedback! We're thrilled to hear that you enjoyed our convenient location and found everything to be clean. We hope to welcome you back again soon!Best regards, Xue

Tanggapan dari Properti: Dear guest, Thank you so much for taking the time to share your wonderful experience at Regence Etoile. We are thrilled to hear that everything about your stay was excellent.It's fantastic to know that the hotel's proximity to Charles De Gaulle Etoile station made your travel convenient. We're glad that Dheeraj our Deputy Director provided helpful and informative assistance, ensuring that your stay started on a positive note. We appreciate your understanding regarding the room, and we're delighted that Dheeraj and Trip were able to swiftly resolve any hiccups, minimizing inconvenience for you.Your recommendation means a lot to us, and we're pleased that you highlighted the location, service, and the delightful breakfast experience. We take pride in our croissants and are delighted to hear that they were among the best you've tried. The fact that you can do your own laundry in the basement for free is an added convenience for the long trip guest, and we're glad you found it useful.Thank you once again for choosing Regence Etoile, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Xue

Tanggapan dari Properti: Dear Guest, Thank you for your sweet comments for our hotel, near the hotel, you can find almost everything that you need and we are in a safe area for exploring Paris. All our staffs are happy to see you spent a very pleasant journey with us.It will be a pleasure to welcome you back for your next stay in Paris. Best regards, Xue

Tanggapan dari Properti: Dear valued guest,Thank you for taking the time to share your positive feedback! We're delighted to hear that you found our hotel to be a great choice within its price range. Your recommendation means a lot to us, and we're thrilled to have met your expectations.We appreciate your support and look forward to welcoming you back for another excellent experience in the future.Best regards,Xue

Tanggapan dari Properti: Dear Guest, Thank you for your positive review! We're delighted to hear that you found our hotel to be perfect and budget-friendly. We always aim to provide our guests with a comfortable and enjoyable stay at an affordable price. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic experience.Best regards, Xue