Ibis Paris Gare de l'Est TGV

The location is good. Back room smelled like smoking.

酒店位置很好，對面還有中餐廳！

要省錢可以來，但要好的體驗就算了，加上地點靠近東站也稍稍危險，晚上不要太晚回家，凌晨會有人瘋狂尖叫。

I didn’t like anything the twin share room was way too small for 2 people. The breakfast was inconsistent and it states for laundry service but doesn’t. The elevator took so long to move between 3 floors and the service at the drinks counter was extremely poor.

Rooms are poorly laid out extremely small and the door card is always playing up. The breakfast service is rubbish always having to wait for items to be replenished.

Check in was easy however I tried to call the property multiple times before my stay to check with them if they were experiencing any bed bug problems. They would answer the phone and then hang up on you. I called about 7 times in a row and got hung up on every time. After arriving a lovely maintenance man helped me tape my luggage back together and really took his time and that helped ALOT. However after arriving to my room and inspecting the bed I was met with a bed bug on the bed. I took a photo straight away and went downstairs to change my room. They tried to say the bug was not a bed bug and that the cleaner would change the sheets. I let them know that I would need a whole new room. They maid followed me to the old room while I was collecting my things and she looked at the bed and said “it’s all good” I let her know that a bed that had a bug on it would never be all good. Later the next day she barged into my room at 6am and did not leave my room until I asked her to leave. This was terrifying because I had no idea who it was and disturbing that she didn’t leave on her own after noticing I was sleep in the bed.

Location was great, staff was amazingly helpful when id made a booking mistake. Djibril sorted it no problem

We had a bright light from outside shining directly into our beds the entire night. Replacing the super thin white curtains for some blackouts would easily resolve the problem. Our beds were super uncomfortable and the comforter sheets were so thin The room decor was pretty bleak. Felt like a fancier hostel in all honesty.

Bulat at front desk was very welcoming and accomodating. Thank you. Rooms were niceand beds were comfortable.