Hotel de Castiglione Paris

Ketika saya tiba di hotel pada malam hari, saya diberitahu bahwa mereka tidak memiliki dua kamar, sehingga mereka dapat pindah ke hotel lain atau memberi saya kamar suite. Empat laki-laki, hanya satu tempat tidur besar dan dua tempat tidur sofa. Salah satunya rusak. Saya mengeluh di malam hari dan mengatakan bahwa tidak mungkin saya bisa mendiskusikan kompensasi dengan manajer keesokan harinya, tetapi keesokan harinya saya tetap menolak dan mengatakan saya akan menunggu manajer. Saat menunggu bus keesokan harinya, ada beberapa keluhan dari front desk hotel. Pengalaman yang sangat buruk.

We booked a quadruple room for the whole family.  However, the room given to us was completely not suitable.  The shower was a see-through one with no door and facing the beds.   It was great for a romantic couple but with grown up children, it was totally not acceptable to us.  We complained and not without some argument, they offered 2 connecting rooms.  On the day of checkout, the reception called us and said because they were fully booked, we have to leave at noon sharp and not one minute more!  They even send a staff to our rooms to watch us pack.  We feel that the front desk could be improved.  Having said that, the hotel enjoys a really central location with walking distance to some of the famous tourist spots, and the breakfast is simple but good.  We especially like the fresh juice which you can make yourself at breakfast.

I love their breakfast 🥰

The location of the hotel is great. The staff were quite friendly and helpful. The room itself, however, was a bit disappointing as a 4-start hotel.

They sent me tò an other hotel at my check in without any previous comunication. I would prefere tò know It before in order tò go direct tò the other hotel.

The hotel is near the city with many high end boutiques shops and near many embassies. It is convenient to walk to several attractions.