Hotel de Castiglione Paris

Lokasinya tidak ada duanya, apalagi yang lainnya.

Ketika saya tiba di hotel pada malam hari, saya diberitahu bahwa mereka tidak memiliki dua kamar, sehingga mereka dapat pindah ke hotel lain atau memberi saya kamar suite. Empat laki-laki, hanya satu tempat tidur besar dan dua tempat tidur sofa. Salah satunya rusak. Saya mengeluh di malam hari dan mengatakan bahwa tidak mungkin saya bisa mendiskusikan kompensasi dengan manajer keesokan harinya, tetapi keesokan harinya saya tetap menolak dan mengatakan saya akan menunggu manajer. Saat menunggu bus keesokan harinya, ada beberapa keluhan dari front desk hotel. Pengalaman yang sangat buruk.

We stay for 3days 2nights. I can't give this hotel a 4/5 stars due to several reasons. No doubt, the location and customer was exception. I didnt use the restaurant due to too many food restaurant in every corner of Paris. The room was great, facing effel tower and the night scene was fantastic. However, the facilities, in my opinion for a 4 star Hotel was not up to standard. Dont get me wrong, the facilities provided was there. In terms of how weired where they situated was funny. The shower room and toilet was seperated. So if you want to wash your hand after toilet, you need to go around to make a u-turn to get there. Having a shower cubicle without any clothing rail, tell me where should i put the new/dirty clothes. The PVC door lock was damaged which leads to the balcony, so i just need to pray that no one climb over to my balcony. To be honest, its a good hotel but it need a bit more attention. Also, by charging this much for a room, it ashamed that customer will get the chance to choose other competitors.

Best breakfast in Paris Fresh juice is a plus Room is big and clean except that there was a sunken part in the mattress , it don’t bother me as I am travelling alone. Not too good if it’s a couple

Service was so so, room wasn't ready and we were well passed the check in time. Room was very small, AC just blew hot air, amenities were very limited and room was not very clean.

Did not have any issue with the check in as I reached the hotel pretty late at 9pm. There seems to be a little misalignment/ confusion on the room type on Trip.com and the Hotel. I booked the premium Eiffel tower room but was told at the counter that what they provided wasn’t that room. However upon checking into the room, I realised that it’s the room I booked, with the Eiffel Tower view so no issues on that. Room cleanliness was decent but did not have any toothbrush. The only issue I had was that despite me hanging the do not disturb tag on the door, the staff still entered my room and clean it. There’s a reason why that tag was hanged there. This gave me a bad experience and felt unsafe, as the staff can still enter my room despite having the tag there.

They found no bookings Smelly bedroom Dirty floor Smelly bed sheets Unfriendly staff What else?

This is the worst experience I have ever had with all hotels and all stars that I stayed before. I believe the owners/management of this hotel intend to cheap all clients, if possible. We have prepaid all our 3 restaurants ima but to arrive at the check in counter at 1700 and 1830 on the check in day to be advised that our room type was fully booked, the family 2 connecting rooms my friends booked were only good for one room and they will add 2 extra beds. Over the 3 days during my stay, every time I passed by the reception area, I can see customer complaining while checking in and out for all sorts of reasons. Those customers booked their prepaid rooms via ***********, Trip.com and C-Trip. The staff at the reception have the worst behavior and extremely rude manner. I have to teach them how to behave at least like a human being.