Ulasan Eurostars Centrale Palace Hotel

I think the main issues I found was when I checked into the hotel the guy in reception didn't speak English very well so he couldn't understand what I was trying to say which was frustrating. I was simply saying can my friends who live in Palermo come visit me to say hello quickly and he was like oh I need their passports and driving licence and they need to check in if they want to stay the night. This was not what I was asking for, it was simply a quick hello and goodbye but anyway, once he finally understood what I was saying he still said they have to check in at the front desk if they want to come and see you apparently due to Italian laws which I've never heard off and when we stayed in Rome a few days later this was not the case as our friends from Rome came to see us so I'm having a hard time believing him. The second issue was I was still asleep and all of a sudden I heard my door being opened at 10 am in the morning and lights came on immediately and I woke up and said hello from the bedroom and a man's voice in Italian said oh sorry and then left the room and turned the lights off This was very annoying as I was enjoying my sleep and he woke me up now and it made me think he didn't even knock to ask if he could enter my room with my stuff inside very suspicious.