Hotel dekat JR Kitashinchi Station, Osaka

High floor building, really nice location close to Umeda station. Room space is fine for this area, all the amenities are provided. Visited the onsen (spa). The staff at reception and housekeeping team is friendly. Lots of restaurants available nearby. Lawson convenience store and a tax free drug store is downstairs in the building. Great value for money.

Worth paying extra for the Deluxe which has a lot more space and furniture. Just steps away from a smaller train station and not far from the main Osaka station. Stumbled across a Michelin Bib Dandan noodles store 2 minutes from the hotel in front of the train station entrance/exit.

Very spacious and clean room considering it’s 5 years old. Toilet can be a bit open for family/friends use, but otherwise the space is big enough. Bed was big and comfy. Lighting can be a little dim but it has a nice atmosphere. Plenty of storage cabinet, and the apple TV was a great addition. Service staff are generally friendly. The building is also nicely designed. Location is a short 10-15min walk to the main Osaka station so it’s quite convenient. Family mart is just a few steps at the corner so it’s good for those late night cravings.

I cannot say enough how clever and thoughtful the management of hotel integrate Osaka is. The services we received and arrangement offered make our stay in Osaka a perfect one. As Osaka is known as the capital of food in Japan, the F&B industry in Osaka especially in Umeda is highly competitive. The hotel management is so clever that they avoid the competition by not offering proper meal services ( except breakfast) but beverages, snacks and nibbles almost round the clock. By doing so, their room guests are happy and the running cost on kitchen are kept low. I can feel that they are doing it sincerely and keeping their hospitality in a high standard - even happy hour is almost finished, they still keep refilling the carpaccio etc. Other complementaries available for guest to pick at the lounge include premium tea bags, bath salts etc. All these tiny little freebies make their room guests feel welcoming. Besides, I was also impressed by their professionalism. Staff are all very polite, friendly, proactive and efficient. I asked them to help us make restaurant reservations several times, each time I witnessed their professionalism. That reminds me of a previous experience a year ago in Osaka - I was rejected by the staff in a rather new hotel located next to the Osaka station. They said they do not provide such service, even though none of them seem busy behind the counter at that moment. What a contrast! Although the hotel is about 8-10 mins walk from Osaka / Umeda station, it can still be a nice stroll on the ground as the surrounding environment is nice and quiet. It is not a five star hotel but my experience and service received at the hotel Intergate Osaka is definitely a five star one!

Has a laundry room in hotel which is a real convenience. Staff is kind enough to allow access even after check out. Left behind toiletries bag and staff help send to tokyo for me . Big thank you to the team. Only feedback is couldnt get breakfast as last order was too early at 930am. Should have left some bread behind at least for late wakers. Wasted 2 nights breakdfast as came down 932am

had a wonderful stay at this hotel, and I’d like to give special recognition to Don, the manager at the lobby. His fluent English is truly exceptional, especially in Japan, and it made our experience so much smoother. Despite having only been at the hotel for two weeks, he provided incredibly thoughtful service, helping us navigate both the hotel and the surrounding area with great care. His warm and welcoming attitude made us feel right at home. We feel very lucky to have met him and will definitely choose this hotel again for our next visit!

Location is good. Just situated outside the JR station South Exit, beside Kitte Building. Service is ok, nothing much to mention as I didn't called or ask for anything from Front Desk. Checking in is smooth. Amenities are available for you to take at first floor, in front of Front Desk. Cleanliness - is bad. Stayed there for 4 nights. 1st night - feel the bedsheets are uncomfortable and felt itchy when lying down. So ask to change linen the next day. 2nd night - the linens had changed, cups used are kept into the cardboard but the carpet are not vacuumed cleanly as my partner cut nails during the 1st night and now when stepped on it, we still can steps on the nails on the carpet. 3rd night - the cups are still on the tables. Carpet still same. No cleaning at all. Except for bed is tidy up. Linen no change although we placed the change linen card on bed. Note for Coffee Lovers: this hotel does not provide coffee. Amenities on first floor only have teas.

Pros: great food selection (photos 1-9) and egg is free for consumption as many as you want, drink counter (photo 12) with excellent matcha latte available from 1400-2400hr, lots of usb charging point in the room (3-4 of them), free luggage deposit service pre-check in on check-in day Neutral: decent room size (11sqm, double bed) with 3 hangers. One small table and chair in the room. Toilet is a bit small but functional, with a small little bath tub. Microwave available for free use on site on ground floor. Washer and dryer available at ground floor too, pay per use. Cons: Staff could barely speak English, they don’t even try using translation apps or call out a staff who can speak English (photo 10) that they sometimes have on duty. No free luggage deposit service after check out (charged at 500 yen a piece and only told to you when you ask for it, no sign boards). Only one lift per block (11 floors), and lift is very very slow. Check out at 10am, 1000 yen per hour you’re late, strictly no complimentary late check out.

I had an excellent stay at Hotel New Style Osaka Shin Umeda! The staff was welcoming and attentive, making my visit seamless and enjoyable. My room was modern, clean, and well-equipped, providing a comfortable retreat after a busy day. I particularly enjoyed the peaceful ambiance of the hotel, which offered a quiet escape in the heart of the city. The location was fantastic—just a short walk from Osaka Station, making it incredibly convenient for exploring the city. I highly recommend this hotel and will definitely stay here again on my next trip to Osaka!

Welina Hotel Premier Nakanoshima East is situated in a vibrant urban area with plenty of amenities, including a variety of dining options, shops, and easy access to public transportation. The hotel appears popular, with many guests arriving daily, which speaks to its positive reputation. Although the breakfast hall can feel crowded, it remains a pleasant space. The hotel is conveniently located near Osaka metro lines, providing easy access to popular Osaka attractions. Overall, it’s a great choice for a comfortable stay.