Hotel Osaka Hirano Ward

It was written that check-in was from 18:00, so when I went, I was told that it was from 20:00, and I had to wait for 10 minutes. When I entered the room, the previous user's questionnaire was left as it was. There was a lot of hair left on the curling iron.

I had a wonderful stay at this hotel! The facilities were incredibly clean and well-maintained, and the room was very quiet, making it perfect for a relaxing stay. The room was equipped with a refrigerator and a kettle, which added to the convenience. The front desk staff were extremely polite and helpful during check-in, providing excellent service. The location is particularly convenient—there’s direct access to the subway station from the B1 floor of the building, and it’s close to all the major attractions. Overall, the experience was very comfortable and cozy. I highly recommend this hotel and will definitely choose to stay here again on my next trip!

Overall evaluation: I booked the hotel after reading the reviews on Ctrip. The hotel is in a very good location, right between Shinsaibashi and Umeda. If you are not tired, you can walk there. The office building where the hotel is located is very tall and grand. The price is not expensive, and it is cost-effective. However, there are the following problems: 1. The overall environment is very noisy. The hotel lobby is located on the 17th floor, like a big inn, full of guests waiting to check in and check out with luggage. The reception staff and arrangements are insufficient, and the experience is extremely poor. 2. Many waiters and drivers are of Indian descent. Compared with other Japanese hotels I stayed in, they have poor service awareness, stiff movements, and no intimacy. 3. The breakfast environment is good, but the food is very poor. The bread and pastries are extremely cheap factory goods. There are a lot of people eating, and the experience is very poor. 4. The hotel hygiene is average, and I didn't dare to go to the public bathroom.

I had a great time at the Boly Osaka! The room is quite comfortable and cosy. It’s not far from the station and also there are many popular coffee places there!

Has a laundry room in hotel which is a real convenience. Staff is kind enough to allow access even after check out. Left behind toiletries bag and staff help send to tokyo for me . Big thank you to the team. Only feedback is couldnt get breakfast as last order was too early at 930am. Should have left some bread behind at least for late wakers. Wasted 2 nights breakdfast as came down 932am

While the location is a bit of a walk from the subway, I truly appreciated the experience. The onsen was fantastic, and having free snacks and drinks available made it even more enjoyable. Overall, I found this place to be quite lovely, and it made my visit very memorable.

5 minutes walk from nearest metro station, and next door is 7-11, very convenient! Room is true to size as shown in picture. Accidentally booked the smoking level, had to paid extra 9,000 yen to upgrade to non smoking floor. Level 1 has 3 coin laundry with washing and drying function but very hard to get an empty one as people are queuing to wash every hour. It was rather awkward too as after 1 hour wash and dry very likely the clothes are still wet but people are queuing behind so you cannot continue to dry it but to take all clothes out and dry in the room. Other than that it’s still a good one

The location is OK, it's basically a 10-minute walk to Umeda Hankyu! The room is quite big, it's considered big in Japan! But the facilities are a bit old, after all, it's an old hotel, it's been there for so many years, but the maintenance is OK, the room faces south, the city view is good! Check-in is after 3 pm, a bit late!