Via Inn Prime Shinsaibashi Yotsubashi

Excellent service provided by staff. Convenient supermarket just below the hotel. Room was big enough to open 2 luggages. Walking distance to SHINSAibashi shopping area.

Cosy and clean environment! Convenient to food near the hotel. Overall, it was a good experience 👍

A very nice hotel for couple! Location is a bit far from Shinsaibashi main street but still acceptable. There is public carpark just near the hotel and it's quite cheap. (hotel also provide carpark space but more expensive) The hotel room is big enough for us (with a sofa and table is just perfect for us when we having our supper). The staff are also nice and helpful! Definitely will visit this hotel next time!

Great to have Aeon supermarket just downstairs, 24H!! And McDonalds’ too! Room is great and the bathroom is amazing that to shower outside the small tub.quiet area but still walkable to Shinsaibashi. Or take a train for a stop to get off right next to the hotel. Good to start the day with the coffee nearby.

ALL YOU NEED TO KNOW ABOUT THIS HOTEL Travelers, “safe your money” away from this hotel. These losers who works at VIA INN don’t speak a word of English. If you don’t speak Japanese, this hotel will be incapable of providing you with any service because these losers cannot even communicating with you except Japanese. To via inn, Loser Attitude from Front desk: Seriously where’d you guys hire these two piece of sh*t ?! (Check out those 2 clowns from attached) Their service is basically no service with sh*tty English level. They should be “Fire” for the well-being of your future business. If you are not here to serve your customers then don’t call it a place for service because “Service is what you earn”. I am sure these 2 losers don’t speak a word of English when they visit USA but sign language perhaps. Keep that loser’s attitude as you go along your life. I’m sure your mom will be proud of y’all~ My special Lecture to via inn hotel: you don’t go about earning traveler's money by taking that BS service for granted. Travelers come in Japan are not here to learn Japanese. It is absurd that your service does not provide a proper international language - English. Travelers are here to have vocation and not for giving a sh*t for nonsense like this. Ridiculous experience: Upon check-in the via inn hotel, there are 2retarded staff seem to be poorly trained after asking them to check in at an earlier time. The guy stuttered by keep saying ‘passport’ 10times consecutively and after that telling me checkin time is at 3pm. Laugh back at me after I told him to speak clear English. The old ugly lady came by swing that stupid translator to my face telling me that “This is Japan and this is Japan hotel” I don’t get what the fuċk is this old ugly bitċh trying to say? Is she trying to say I’m not welcome to this fuċking hotel because I’m not Japanese or is it because their tiny brain is too retarded to catch up on what I’m saying lol? Otherwise this ugly old ċunt totally sounds like a fuċking loser she basically give herself an excuse for her inability to cope with another language ? Listen ! You retards. You got to learn this fact and mark it in your note. “Language is tool for you to communicate around the world but it’s not there to retain your national pride even more so it’s not an excuse for you to be such a loser not to learn a new language”. Amenity: well this place basically don’t provide any amenities because they’re cheap ****. They want you to go downstairs to grab whatever that they have left over. In comparison with other hotel: this hotel provide only one pillow, one towel, one bath towel, everything they provide they provide in a single unit whereas the other Japanese hotel, even if you rent it as a single person it will still provide you with two pillows that they have they give you double. ** IMPORTANT****** To you as a traveler: Guys if you visit Osaka be considerate when coming to this shi*ty hotel. Their brain is So Retarded they have no space for other language except Japanese. Not only they speak and behave in front of you like a fuċken retard but also they talk **** behind your back. It is almost like gossip and being useless is their only skill. Enjoy coming to this hotel if you’re willing to enjoy what I mentioned above! Good luck^^

Nice hotel with friendly reception, only downside is the check-out time is quite early.

Good location. Easy and convenient. Tidy and clean. Receptionist are nice and polite.

The environment of the hotel is spacious and clean. The lighting effect is refreshing. The location of the hotel is close to the subway station. Convenient to nearby Shinsaibashi for shopping and dining. It is very convenient to travel to various attractions every day.

The staff is a bit cold. The location is nice. Others are fine.