Hotel Monterey le Frere Osaka

Ulasan Hotel Monterey le Frere Osaka

Hotel Monterey le Frere Osaka

1 Chome-12-8 Sonezakishinchi, Kita Ward, Osaka City, Osaka Prefecture, 530-0002, JapanLihat Detail Hotel
Hotel Monterey le Frere Osaka
Hotel Monterey le Frere OsakaHotel Monterey le Frere OsakaHotel Monterey le Frere Osaka
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1 malam

Ulasan Tamu tentang Hotel Monterey le Frere Osaka

9.2/10
Great
1130 ulasan
Ulasan terverifikasi
Location9.2
Amenities9.0
Service9.1
Cleanliness9.3
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All reviews(1130)
Positive reviews(1103)
Reviews with photos/video(264)
Near shopping area(150)
Convenient for shopping(135)
Easy to get around(133)
Delicious breakfast(59)
Friendly front desk staff(25)
Perfect for business trips(23)
Relaxing hot springs(22)
Tasty coffee(11)
Negative reviews(27)
Ying Ying
Twin Room With Extra Bed
Check-in Mar 2025
Family
4 ulasan
9.0/10
Great
Diposting pada 30 Apr 2025
Itโ€™s a little walk from the centre of Umeda but still easily accessible via the underground walk.
Tanggapan dari Properti: Dear Our Valuable Guest, Thank you for your positive feedback regarding your stay at our hotel. We are pleased to hear that you found our location accessible, despite the distance from the center of Umeda. We appreciate your understanding and hope to welcome you again soon.Regards, Hotel Monterey Le Frere Osaka Accommodation Manager.
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Queen Room
Check-in Des 2024
Couples
11 ulasan
10.0/10
Outstanding
Diposting pada 12 Jan 2025
Nearby underground walking street, excellent location 5-6mins to Osaka Station, 25mins to USJ. Room is bigger than usual hotel with double bed size. Highly recommended.
Tanggapan dari Properti: Dear Our Valuable Guest, Thank you for your high praise of our hotel. We are delighted to hear that you enjoyed our location and the spaciousness of our rooms, and we look forward to welcoming you again.Regards, Hotel Monterey Le Frere Osaka Accommodation Manager.
Guest User
Standard Twin Non-Smoking
Check-in Okt 2024
Travel with friends
2 ulasan
10.0/10
Outstanding
Diposting pada 12 Nov 2024
High floor building, really nice location close to Umeda station. Room space is fine for this area, all the amenities are provided. Visited the onsen (spa). The staff at reception and housekeeping team is friendly. Lots of restaurants available nearby. Lawson convenience store and a tax free drug store is downstairs in the building. Great value for money.
Tanggapan dari Properti: Dear Our Valuable Guest, thank you for sharing your positive feedback. We are delighted to hear that you enjoyed our convenient location, amenities, and friendly staff. It's wonderful to know that you had a great experience with us. We appreciate your kind words and hope to welcome you back soon. Warm regards,Hotel Monterey Le Frere Osaka Accommodation Manager.
Guest User
Corner Twin Room
Check-in Agt 2024
Couples
3 ulasan
8.5/10
Very Good
Diposting pada 29 Sep 2024
Good to stay here because it is located Umeda area so that we can easily take the buses and Subways to every areas. We have had a lot of good foods downstairs and nearby. Excellent service and nice view as well
Tanggapan dari Properti: Dear Our Valuable Guest, We would like to Thank You for the great review. We are very honored to have received kind words about the customer service of the staff.We will continue to use the voices of our customers as encouragement to improve our services.Thank you for choosing to stay with us. We are looking forward to serve you again in the future. Regards, Hotel Monterey Le Frere Osaka Accommodation Manager.
Albert Kwok Fu
Double Room - Non-Smoking
Check-in Feb 2025
Couples
14 ulasan
10.0/10
Outstanding
Diposting pada 24 Mar 2025
Very nice hotel. Room was larger than most hotel for the same price range. Offered free coffee, tea and ice at the lobby. ๐Ÿ‘ offered ice bucket in the room. Will stay again when I visit Osaka in the future.
Tanggapan dari Properti: Dear Our Valuable Guest, Thank you for your kind words regarding your recent stay. We are delighted that you appreciated the spaciousness of our rooms and our complimentary offerings. We look forward to welcoming you back on your next visit to Osaka.Regards, Hotel Monterey Le Frere Osaka Accommodation Manager.
Guest User
Standard Twin Non-Smoking
Check-in Jan 2025
Family
3 ulasan
8.0/10
Very Good
Diposting pada 26 Feb 2025
For the price I find that theres better hotels in Osaka. The customer service was not very good. The hotel was nice but again theres better hotels in Osaka for the price. The staff are quite rude and seems like unwilling to help especially the front desk.
Guest User
Standard Twin Non-Smoking
Check-in Des 2024
Family
5 ulasan
8.0/10
Very Good
Diposting pada 3 Feb 2025
Room's way too small it is very clean though a bit too warm for my liking. The breakfast is amazing but a bit pricey.
Tanggapan dari Properti: Dear Our Valuable Guest, We would like to Thank You for the great review. We will take your comments strive to improve and enhance our services.Thank you for choosing to stay with us. We are looking forward to serve you again in the future.Regards, Hotel Monterey Le Frere Osaka Accommodation Manager.
Anonymous User
Standard Twin Non-Smoking
Check-in Okt 2024
Business travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 28 Nov 2024
Good services
Tanggapan dari Properti: Dear Our Valuable Guest, Thank you for your kind words regarding our services. We are delighted to know that you had a positive experience during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.Regards, Hotel Monterey Le Frere Osaka Accommodation Manager.
Benny Kian Hou
Standard Twin Non-Smoking
Check-in Nov 2024
Solo travelers
2 ulasan
7.5/10
Diposting pada 27 Des 2024
The location is conveniently access to the public transport. It is also near to the Osaka station within 10 minutes walking distance.
Tanggapan dari Properti: Dear Our Valuable Guest, thank you for your feedback. We appreciate your positive remarks about our location. However, we regret that your overall experience did not meet your expectations. Your comments are valuable to us as we strive to improve our services.Regards, Hotel Monterey Le Frere Osaka Accommodation Manager.
AW
Standard Twin Non-Smoking
Check-in Mar 2025
Family
3 ulasan
7.0/10
Diposting pada 20 Apr 2025
The staff not nice, the hygiene of the room is disappointing too
Tanggapan dari Properti: Dear Our Valuable Guest, Thank you for your feedback. We sincerely apologize for your experience regarding the service and cleanliness of your room. Your comments are invaluable to us as we strive to improve our guest experience.Regards, Hotel Monterey Le Frere Osaka Accommodation Manager.
Truefoodie93
Run Of House (The Actual Room Type Will Be Determined Upon Arrival At The Hotel.)
Check-in Nov 2024
Couples
8 ulasan
10.0/10
Outstanding
Diposting pada 22 Des 2024
Very good and strategically located hotel.ย  Able to walk directly to the hotel using an underpass.ย  A lot of good food surrounding hotel. Near Osaka station.
Tanggapan dari Properti: Dear Our Valuable Guest, Thank you for your positive review of our hotel. We are pleased to hear that you enjoyed the location of the hotel and the surrounding dining options. We look forward to your next visit! Regards, Hotel Monterey Le Frere Osaka Accommodation Manager.
Sergio
Double Room - Non-Smoking
Check-in Nov 2024
Business travelers
7 ulasan
9.5/10
Amazing
Diposting pada 6 Feb 2025
Very good hotel, great breakfast and great service. The room is quite comfortable and it has a nice view. Itโ€™s a bit hard to find but recommended!
Tanggapan dari Properti: Dear Our Valuable Guest, We would like to Thank You for the review.Thank you for choosing to stay with us.Thank you for your kind words regarding our breakfast, service, and room comfort. We appreciate your recommendation.We are looking forward to serve you again in the future. Regards, Hotel Monterey Le Frere Osaka Accommodation Manager.
beebiez
Corner Twin Room
Check-in Okt 2024
Family
15 ulasan
9.0/10
Great
Diposting pada 1 Des 2024
This is our fourth time staying at Monterey Le Frere and still everything was up to our expectations. The only drawback was that the rinsing cup in the toilet was not cleaned properly and also the public bath had a smell to it, but the daily customers they served daily is of high capacity so may have overlooked a little and still acceptable. The breakfast was fantastic as usual and the staff were helpful and friendly. I would certainly recommend to any one coming in town.
Tanggapan dari Properti: Dear Our Valuable Guest, thank you for your continued patronage and for sharing your feedback with us. We are delighted to hear that your stay met your expectations once again, and we appreciate your kind words regarding our breakfast and staff.We sincerely apologize for the oversight regarding the rinsing cup and the public bath. Your comments are invaluable as we strive to maintain high standards of cleanliness and service. We will take your observations into account to enhance our guest experience further.Thank you for recommending us, and we look forward to welcoming you back soon.Regards, Hotel Monterey Le Frere Osaka Accommodation Manager.
Guest User
Standard Twin Non-Smoking
Check-in Okt 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 3 Jan 2025
The location is convenient access to the public transport. It is next to the subway and near the Osaka station within 10 minutes of walking distance. Drugstore and Lawson are on the ground floor and surrounded by many good restaurants.
Tanggapan dari Properti: Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.Encouraged by the happy voices of our customers, we will continue to strive to improve our quality and service in order to meet the expectations of our customers. We are looking forward to serve you again in the future.Regards, Hotel Monterey Le Frere Osaka Accommodation Manager.
Guest User
Queen Room
Check-in Okt 2024
Couples
11 ulasan
9.5/10
Amazing
Diposting pada 12 Des 2024
We had a very lovely one night stay at the hotel . The room is spacious and very clean! The staff at the reception are helpful and friendly. ๐Ÿ˜
Tanggapan dari Properti: Dear Our Valuable Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the spacious and clean room, as well as the friendly service from our reception staff. Your feedback is truly appreciated.We are looking forward to serve you again in the future.Regards, Hotel Monterey Le Frere Osaka Accommodation Manager.