Hotel dekat Dotombori Glico Sign, Osaka

We spent a night at Cross Hotel Osaka before an early flight the next morning. The hotel is conveniently located just a 5-minute walk from Namba Station (Exit 14) and right next to Dotonbori, surrounded by numerous shopping malls and eateries. The room was spacious and well-equipped, and we appreciated the option to enjoy a ‘socking bath’ after a long day of sightseeing. The value for the price was excellent, and we were really impressed. We would love to explore other hotels in this chain in the future!

Best location within 10 minutes walking to shinsaibashi and Namba station. Luckily we can chek in earlier one hour thanks for the lady staff i forget her name. Pleasant service and fast check in. Room clean and more spaceious than similar hotel nearby. After check out we can keep our Luggage at this hotel for several hours. Overall i am very satisfy with this hotel and Will stay here again if ever come to Osaka again.

Location is near to the Shinsaibashi street, exit from the Shinsaibashi train station and either take the elevator from Parco or take the escalator from exit 6 to reach the ground level. Family mart is just opposite the hotel & there are many food options available nearby. Cleanliness was ok, but perhaps the decoration and furnitures are in dark colour, you could see quite obvious dust going around. There is a limited (empty bins & change towels) or full house keeping option every day. They do not top up the bottles of water if you have not consume the current ones placed inside the room. The washing machine & microwave in the room works well. Laundry soap is also provided. There is a QR code for you to scan to operate the washing machine. One minus point is there is no drying rack or enough hangers going around if you were to wash one full load (total 6 hangers provided in the room). The room was well lit in the day as there is a big window and sunlight can shine in. Night time is abit insufficient as the lights inside the room are too dim.

This was my second time staying at Holiday Inn Namba. The first stay was great - bright and clean room which looked newly renovated. This time the room was entirely opposite. It was dark and feels dirty - stains on the wall in various parts of the room. Carpet and furniture was old. Then there was a day when the housekeeping didn’t come by and I called for top up of the bathroom amenities. I was asked to pick up these myself from front desk. Not a big deal but was annoyed since this was due to them not doing housekeeping at no fault of mine.

Excellent location, tons of restaurants, ramen shops around. There is also a big game centre nearby.  Dotonbori is just a few minutes walk where you could  find nearly everything there. Staff are nice. Will definitely stay again when visiting Namba area next time.

Location is ideal if you want to be surrounded by eateries and shopping. It’s quite a walk from Namba station (take B20 exit if you need the elevator to the metro at level BM - it’s located inside the mall next to the B20 exit) and quite noisy at night as it’s just opposite nightclubs and pubs. Not unusual to hear ambulance siren and drunkards shouting in the middle of the night. Full room cleaning is only done once every four days (you choose which date you want it to be done) but towels are changed every day. Only 2 pillows are provided for my twin bed so got to request for more. No restaurants in the hotel, but there’s sandwiches for sale at the lobby after 7am every day. No seats at the lobby for you to rest or wait, and luggage are stored in an open corner next to the entrance (security may be a concern). This hotel does not do luggage transfer but the 7-11 next to it does (though they may reject you if they have no storage space). Giving one more star for service as the service staff kindly obliged to my request to fill out the luggage transfer form for me in Japanese. Other than that, we didn’t really enjoy our stay due to the reasons above.

Strategic location with reasonable price. However, the room was super small (well, Japanese style 😅) can’t open luggages at all. They served free drinks at lounge 😍

The hotel is conveniently located, near Namba Metro Station and right opposite the popular Dotombori Street. Similar to other Sotetsu hotels, they provide a comprehensive set of skincare, including cream and sunscreen. The soundproofing of the room is not great though; there were some inconsiderate guests who were making noise in the corridors late at late and we were woken up by them.

Hotel location is only a 10 mins walk to the nearest train station. 5 mins away from airport express bus to Kansai International Airport. Very convenient. Dotonbori is just a stone throw away.  Clean room when we arrived and provide clean towels daily too.

We stayed a total of 7 nights. Room size is decent for Japan. Staff is friendly and helpful. They can also converse in English, Mandarin, Korean. Breakfast menu repeats itself everyday so don't expect much variety. It is thoughtful of the hotel to provide all the free food/drinks and free events, can see everyone enjoying them 👏🏼 Be expected to face large crowd as the hotel takes in tour groups and really many Koreans!!! Just a feedback that housekeeping can be improved as not sure if our room floor is vacuumed or mopped cos we stayed 7 nights there. Also stains on the toilet mirror were not wiped away and I had to do it. 😔 Suggestions to watch out and improve. Lovely view of city and 通天阁 and we get to see sunrise from our 17th floor hotel room too! Overall, we enjoyed our stay and we may go back if we travel to Osaka again 😀👍🏻