Grand KOSE AIRPORT Hotel

This was the worst hotel we ever seen in our life. The receptionist at the entrance was an extremely sullen and cold person. There were ear bugs in the room. Since they positioned the air conditioner right above the bed, it was blowing cold air directly on us and we couldn't sleep because of this. There was no shower cabin in the bathroom and the tiles were not properly laid. There was a gap between the bathroom sink and the wall. There was construction paint on the floor and walls. The beds were old and of poor quality. There was road noise from outside due to the broken PVC windows.

We were taken to this hotel after our flight was cancelled due to a technical problem onboard the aircraft which they were unable to remedy to enable us to fly, the hotel looks fairly new from the outside although I’m unsure if the hotel is new or refurbished. On arrival we all descended on the check in desk, the guy on duty did well to quickly handle and try and get everyone issued with a room especially since this was about four in the morning when we arrived. The room that we were allocated was number 108 which on first appearance was relatively small however clean and tidy, what did puzzle me slightly was what appeared to be a piece of metal rebar on the main wall which had just been left and painted over 😂 . Again as I’ve said previously I’m unsure if the hotel is new or refurbished , as in the bathroom there was no shower curtain so we couldn’t put the shower on full force otherwise the whole of the bathroom floor would have been soaked. Level one where we had our room is where breakfast is provided, and whether I wanted to sleep more than the three hours i managed or not there was very little chance because of the noise from the very basic kitchen area. Breakfast was very very basic and consisted of one cereal of some sort 🤷‍♂️ , boiled eggs, olives, tomatoes, cucumber, cheese, a Turkish savoury pastry, what I think was pate of some sort and bread and jam. Quite a number of the part from our flight opted to go to one of the local shops next door , and purchased some to eat from there. As I didn’t really check out the grounds or other facilities in the hotel, I cannot comment any further, as it was a means to and end after spending almost 10 hours in an airport between waiting to board, sitting on an aircraft for two hours before deplaning retrieving our luggage etc and being bussed to the hotel.

iki kadın arkadaş olarak bir gece kaldığımız otelde bazı aksilikler yaşadik ve resepsiyondaki görevli Kazım bey bize çok yardımcı oldu,kendisine buradan teşekkür ederiz...ilgili ve güvenilir çalışanları ile biz bu otelde konaklamaktan memnun kaldık

17 Mayıs 2025 günü ailece Grand Köse Airport Hotel’de 2 odada konakladık. Kahvaltı saati ile ilgili bir bilgi verilmedi. Normalde tatil beldelerinde hafta sonları kahvaltı saat 11’e kadar sürer. Saat 10:02’de eşim ile kahvaltı salonuna indik. Otel sahibi kahvaltı saatinin saat 10:00’da bittiğini ve kahvaltı veremeyeceklerini söyledi. Biz de 2 dakikalık bir gecikmenin normal olduğunu en azından biraz ekmek peynir verin ilaç için kahvaltı yapalım dedik. Hotel sahibi sakallı adam mümkün olmadığını, kahvaltı saatinin saat 10:00’da bittiğini söyleyerek kahvaltı vermedi. Ben deYetkili kişiyi sordum. kahvaltı salonundaki bey olduğunu, otel sahibi olduğunu söyledi. O sırada otel sahibi geldi. Ben de kendisine hitaben; İşletmecinin müşteriye böyle davranmasının esnaflığa sığmadığını söyledim. Bize bağırarak : Siz laftan anlamıyorsunuz, kahvaltı saati bitti, laftan anlamıyor musunuz? Diye sesini yükseltti. Ben de bağırmasını söyledim. 2. Gün konaklamamızı iptal edip ücret iadesini talep ettik. Otel sahibi üstümüze yürüdü, bizi dövmeye kalktı. Otelimden defolun gidin şekilinde bağırıp hakarete ve saldırmaya başladı. Personelleri aramıza girdi. Ticari ahlaktan yoksun, esnaflığı bilmeyen Grand Köse Airport Hoteli kimseye önermem.