What we liked: The hotel is super clean. Our room was great, big and beautiful. We walked with barefoot on the floor, because of the cleanliness. The bathroom big enough and clean. The products in the bathroom are from L'Occitane, a premium manufacturer of shampoos and cosmetics. The surrounding of the hotel is very pleasing. Everywhere colorful plants, flowers and trees. The setup is just amazing a little bit of Italy (Toskana) and Thailand. Carefully decorated with a high degree of pleasing details. The pool area is just as amazing as the rest. The pool itself is filled with warm water. There are enough towels and sun lounger. Don't miss the amazing sunset. Just beautiful. In summary, if you want to avoid the crowded place and appreciate privacy this is the place to be. Staff is very friendly. You get a fresh cocktail and a plate of fresh fruits as a welcome gift. What we did not like: As much as we liked the hotel the breakfast and the service was not able to keep u with the rest of the hotel. Breakfast with one word was catastrophic. To put it in perspective. The hotel has ”only” 11 rooms. So the amount of guest waiting for their breakfast is more than managable. They only had one official waiter. The selection was really bad. Some jams, which we did not like. Some sausage with eggs (turkish dish), olives. That's it. No chocolate cream or cream cheese. What really was disappointing was that we constanly had to ask for bread. It was as if they intentionally wanted to annoy the guests. As the waiter always brought one or two slices of bread. Even other guest were really pissed of. The ”highlight” was that we asked for orange juice, which was not fresh, it was packed. They did not tell us, that orange juice is not for free. So it came in surprise to us when we checked out. Nobody told us. This is a scam. They had filter coffee and instant coffee as well as coffee from a coffee machine. The filter coffee was for free. Unfortunately the filter caffee was not always available. Instead they provided us with instant coffee powder, which was also billed at checkout. Again nobody told us, that this will cost, let alone, that it is more than rude to sell instant coffee. In summary the breakfast does not match the price tag and is disappointing. Not a good way of starting into the day. Eating at the hotel restaurant is kind of gambling. There is no information available regarding the available dishes and of course price tag. You have to ask. And I can tell you, the price will depend on who is asking. This is ridiculous and does not suit the ”wanna be” high quality of the rest. The hotel is accessible by a gate. You drive with your own car into the premise. Driving in and out is annoying, as you have to wait until somebody notice that you want to drive in or out (precious time is wasted). In summary, this hotel could achieve 10 of 10 points, by changing litte. Breakfast is no rocketscience. Staff is really friendly but not always
Sempurna
40 Ulasan