Ulasan Asia Novo Boutique Hotel - Ormoc

Location wise, very accessible. Close to establishments and seaport. Customer service is poor. The room is spacious but has defective amenities.

Wifi not working normally. Water heater not functioning.

This place is already out of control the maintenance is not working everything in this hotel is falling apart water is leaking, the hot water heater is not working, the ceiling in the bathroom is leaking and had a mold, the remote control is not working, no tv. It use to be a good hotel but after pandemic I cannot even come back to this hotel.

The location is very convenient I always use this hotel every time I come to Ormoc, some how this time the service is not very good, no towel provided in the room. I called to give us towel and she give me only 1 piece as she said they still doing laundry 9 Pm at night. And they knows that it was booked for 2 person.

Not bad for quick sleep over. Near the ormoc plaza. To night market. Mall and convenient stores.

Nice hotel

it was a nice stay and everyone is very accommodating the problem we had is the door that it was broken that we couldn't open it anymore that we need a bar to open it. but over all the hotel is safe and clean

Wifi was not functioning well in the other room and I was moved. So far it’s good for a night. The pillows was smelling rotten eggs, I called the housekeeper and changed my pillows. Staff are accommodating though.

Spacious. We’re comfortable during our stay at this hotel.

Staff was very kind and friendly. Room was only cleaned on request. Sheets were not changed once in 2 weeks. CR had a terrible odor. Switched rooms and still had issues with CR.

I always booked this boutique hotel with my family back home. They have fantastic services and a convenient location.

The location is excellent and the security staff very helpful when parking my motorcycle. Check-in was disappointing, being asked to wait for 15 mins before the room was a available at 7pm.

Clean, however thr aircond room 418 needs replacement. Manual control only, however the compressor inadequate to supply chilled air.

No Toiletries in the bathroom, they only give it to you if you ask for it. They also said they run out of Kleenex. Bathroom is clean but outdated. Room accomodation is ok.