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Ulasan terverifikasi
Location4.4
Amenities4.4
Service3.9
Cleanliness4.4
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All reviews(78)
Positive reviews(53)
Reviews with photos/video(18)
Loved the view(4)
parshin
Grand Water Villa With Pool
Menginap di Jul 2023
Family
30 ulasan
4.7/5
Amazing
Diposting pada 3 Sep 2023
Great location.Amazing views.Very kind and helpful staff.But little bit pricey.
Huangyanlingwinsy
Grand Water Villa
Menginap di Agt 2024
Travel with friends
130 ulasan
5.0/5
Outstanding
Diposting pada 8 Sep 2024
It's really beautiful! Friends all say it's beautiful! Thank you very much for the enthusiastic service of employee Leo, who answered all kinds of questions for us! The water house is 100 square meters, more than 1,900 per night including breakfast, very cost-effective! The food is also good! Play three islands for one price! The three islands have their own merits. The main island, Pisces Island, is the largest, with a large lagoon where you can snorkel to the cliffs. We stayed on Linxi Island, where the food is better than the main island, and the scenery is also great! The most surprising thing is Romantic Island, which is super quiet. It is a new island opened in the past two years, very new and beautiful! I really should have stayed a few more nights!
Teks AsliTerjemahkan dengan Google
6/20
Tanggapan dari Properti: Dear HuangyanlingwinsyThank you for your wonderful review! We’re thrilled to hear that you and your friends found our resort to be so beautiful and that you had a memorable stay.We are delighted that Leo’s attentive service made a positive impact on your experience. It’s great to know that you enjoyed the spacious Water Villa, the dining options, and the opportunity to explore our three islands. Each island does offer its unique charm, and we’re pleased that you had the chance to experience them all.Thank you for your kind words about the resort’s value and the tranquility of Romance Island. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back for an extended stay in the future.Best regards,Mohamed Ali Director of Operations Sun Siyam Olhuveli Maldives
oldJack8
Grand Water Villa
Menginap di Des 2024
Family
8 ulasan
3.2/5
Diposting pada 28 Jan 2025
Let me talk about the good things first: the island is big, the scenery is diverse, and it's not bad. The facilities of the Grand Water Villa on Linxi Island are very new. The guy who cleans the house is named Mohammed, and he is a nice person.
Let's talk about the general places: the water villas on Linxi Island are all facing east, facing the Indian Ocean, and the wind and waves are relatively strong. Even at low tide, the waves are relatively strong when you go directly from the water villa to the sea, and the snorkeling environment is average. The food provided by the buffet restaurant is quite diverse, but they are all South Asian flavors and not very delicious. There are relatively few fish and corals on the entire island, and the shallow environment is average. Some beaches are okay, but the sand on most beaches is relatively coarse and prickly.
The worst place: discrimination against guests who have half meals. There is a very bad Chinese housekeeper on the island. His English name is Hollis and his Chinese name is Shanshan. He said he was from Guangdong, but he didn't look like it. When he first arrived on the island, he knew that we had half meals and started to talk nonsense, saying "The customers I receive are all full meals, or all-inclusive", what's wrong with half meals? The money you get for half meals is also in US dollars, not **! He didn't reply to messages in a timely manner. This hotel does not provide free soft drinks for breakfast, half-board and full-board customers during dinner. Only water is available for free drinks for all-inclusive customers. This is not stated in advance. They just send you a reception note in English with a very inconspicuous line saying this. When I booked through Ctrip, Ctrip said that soft drinks were free. Later I learned that Ctrip is also an intermediary and booked through agoda. In the end, Ctrip handled it relatively well and reimbursed me for the soft drinks for dinner. When I had a dispute with the restaurant about this, this Chinese butler asked me to tell the waiter that I was a SAI customer, and did not tell me what SAI meant. I thought SAI was a person's name (later I learned that SAI stands for all-inclusive). After checking the records, the restaurant told me that I was not SAI, but half-board, and there were no free soft drinks. I don't know what this Chinese butler meant by doing this. Don't tell me that she was confused. There are several Chinese butlers on the island. How many Chinese families can she personally receive at a time? In short, I think Xiaohei despises me, as if I want to cheat them of drinks. For half-board guests, the water villas arranged by this hotel are neither facing east nor west, and there are houses on the north and south blocking the view, and they are very far from the bridge connecting the water villas to the island. Full of discrimination. Before leaving, they added 40 dollars to the bill. Fortunately, I checked it carefully and they deleted it reluctantly.
This is not the first time I have come to Maldives. The overall feeling of this island is not satisfactory. Next time I come to Maldives, I will not come to this island. I may not even book any island of SUN SIYAM Group again.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Jack,Thank you for taking the time to share your feedback. We truly appreciate your comments as they provide us with valuable insights into your experience.We're happy to hear that you enjoyed the island's size, scenic diversity, and the new facilities at the Grand Water Villa. We're also glad to know that Mohammed, your villa attendant, made a positive impression.We sincerely apologize for the issues you faced regarding food preferences and the service provided by some of our team members. We take feedback seriously, and we will address this matter internally to ensure our staff provides the highest level of service to all guests, regardless of the meal plan. It’s concerning to hear about the communication difficulties you encountered with your butler and the misunderstanding regarding the soft drink policy. We’ll be reviewing our procedures to ensure that guests receive clear information in advance and that all team members maintain a professional and respectful attitude.It’s also unfortunate that you were dissatisfied with some of the environmental aspects, such as the water and snorkeling conditions, and the beach sand. Your input will help us assess areas where we can improve the overall guest experience.Again, we thank you for sharing your concerns and will work diligently to make improvements based on your feedback. We hope to have the opportunity to welcome you again in the future, providing you with a more seamless and enjoyable stay.Best regards,Mohamed AliDirector of OperationsSun Siyam Olhuveli Maldives
Guest User
Grand Water Villa
Menginap di Jun 2024
Family
26 ulasan
5.0/5
Outstanding
Diposting pada 6 Agt 2024
The water house is first-rate, don't go for the all-inclusive package, you can save a lot of money, the $65 buffet at night is average
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Guest,Thank you for sharing your feedback with us.We’re pleased to hear that you enjoyed your stay in our water villa and found it to be top-notch. We appreciate your suggestion regarding the all-inclusive package and understand that different guests have different preferences when it comes to dining options. We also value your feedback on the dinner buffet. Your insights are important to us, and we'll certainly take them into consideration as we continuously work to improve our offerings.We hope to welcome you back to Sun Siyam Olhuveli in the future and provide an even better experience.Best regards, Mohamed Ali Director of Operations Sun Siyam Olhuveli Maldives
TAKAHIRO
Grand Water Villa
Menginap di Nov 2023
Family
6 ulasan
4.0/5
Very Good
Diposting pada 12 Des 2023
It's really cheap for a trip to the Maldives. I stayed at a water cottage, and the view was nice and the room was clean. I went for the half board plan, but the food was also good enough for this price.
Bad points
The water is very clean, but perhaps due to poor development, the corals are dying.
The cleaning staff spilled water and their bags were submerged in water, but no reports were made.
There are staff members who look like they are bothering you.
It might be tough if you can't speak English.
However, at this price, it is a very cost-effective resort!
Teks AsliTerjemahkan dengan Google
6/7
Tanggapan dari Properti: Dear TAKAHIROThank you for taking the time to share your detailed review.We’re glad to hear that you found Sun Siyam Olhuveli to be a great value for your Maldives trip, especially enjoying the views and cleanliness of your overwater cottage. It’s also wonderful to know that you were satisfied with the quality of our Half Board plan.However, we sincerely apologize for the issues you encountered during your stay, particularly with the coral condition, the incident with the spilled water, and the staff's response. We take such feedback seriously and will address these concerns to improve our services.We understand that language can be a barrier for some guests, and we are continuously working on enhancing our team’s communication skills to better assist all our guests.Thank you for highlighting the excellent value our resort offers. We hope to welcome you back and provide an even better experience on your next visit.Best regards, Mohamed Ali Director of Operations Sun Siyam Olhuveli Maldives
최진혁
Grand Water Villa
Menginap di Okt 2023
Couples
2 ulasan
4.7/5
Amazing
Diposting pada 12 Nov 2023
Beautiful scenery, night sky, warm sea water
It is a place where you can enjoy ample rest.
The meal felt a bit salty
Other than that, everything was satisfactory.
Teks AsliTerjemahkan dengan Google
🏀DoggsFather🏀
Grand Water Villa
Menginap di Agt 2023
Family
11 ulasan
4.5/5
Great
Diposting pada 26 Sep 2023
Although it was opened in 1998, the entire hotel facilities are very new and very good.
Teks AsliTerjemahkan dengan Google
Guest User
Grand Beach Pool Villa
Menginap di Jul 2023
Family
17 ulasan
5.0/5
Outstanding
Diposting pada 1 Sep 2023
The swimming pool sand house is built on a new island. All facilities are very new. The room area is larger than the water house. The beach and the sea are right outside the door. There is an open-air shower and the privacy is very good. Special praise to the housekeeper Cora, who coordinated many problems after busy work.
Teks AsliTerjemahkan dengan Google
Guest User
Grand Water Villa With Pool
Menginap di Jun 2023
Family
18 ulasan
5.0/5
Outstanding
Diposting pada 21 Jul 2023
The water house with a swimming pool is in Xindao, and the facilities inside are relatively new, but it is some distance from the hotel reception, and you need to take a shuttle bus. On the last night, the hotel helped arrange the farewell, which was very heartwarming.
Teks AsliTerjemahkan dengan Google
Daiwaguangdiqiu
Grand Water Villa
Menginap di Jul 2023
Family
5 ulasan
4.0/5
Very Good
Diposting pada 13 Sep 2023
full facilities
Hygiene: good
Environment: good
Service: good
Teks AsliTerjemahkan dengan Google
Malvina
Grand Beach Pool Villa
Menginap di Feb 2023
Travel with friends
1 ulasan
3.5/5
Diposting pada 12 Mar 2023
We stayed in the hotel with the room with the swimming pool, this one was very good but the service leaves something to be desired. The hotel contains 3 islands, it is not possible to eat on another island than ours compared to the buffet and the prices of the restaurants are overpriced. When it comes to activities, nothing is free, plan a big activity budget (scuba diving at $350 per person, for example), on the positive side, you will find 4 swimming pools, 2 of which are adults only. As for our "referent" he was totally absent and useless we had to go to the reception to ask for everything and anything like for Check out for example. However the rest of the staff was very pleasant throughout the stay and really took care of us.
It's a little corner of paradise in which we were able to see magnificent baby sharks and a fish aquarium but if we had to come back it wouldn't be here.
(Breakfast in the pool to avoid)
Teks AsliTerjemahkan dengan Google
Hannah A
Menginap di Mar 2025
Couples
5.0/5
Outstanding
Diposting pada 5 Apr 2025
Amazing holiday, lovely resort, would definitely recommend. We loved the water villa for the first part of our stay and the beach villa for the second. The gym on dream island was very well equipped, we were very impressed. All the staff were so friendly and helpful. Rushadul cleaned our room twice a day and couldn’t do more for us. Thank you
6/8
Giorgi K
Menginap di Mar 2025
Couples
5.0/5
Outstanding
Diposting pada 4 Apr 2025
Everything is perfect. Island is very amaizing. Staff is very polite, service very good. Food, Friuts, Vegetables so fresh everything. I come back again on this island Olhuvely. My personal thank Hokul, Mohamed, Chinta, Chippe. Thank you very much guys.
David N
Menginap di Feb 2025
Couples
4.0/5
Very Good
Diposting pada 20 Mar 2025
**Review of Sun Siyam Olhuveli – A Mixed Experience with Memorable Highlights** My wife and I recently spent three nights at Sun Siyam Olhuveli, and overall, it was a stay with both memorable moments and a few hiccups. Here’s a detailed review of our experience: **The Good:** 1. **Food & Dining:** The buffet at Malafaiy Restaurant was quite good, with a wide spread for both half-board breakfast and dinner. The variety of dishes catered to different tastes, and we enjoyed the quality of the food. However, we did notice that the service staff at Malafaiy seemed less approachable towards us (a Chinese couple from Singapore) compared to European guests. This gave us the impression that they were less willing to engage with us, which was a bit disappointing. 2. **Snorkeling at Home Reef:** One of the highlights of our stay was snorkeling at Home Reef. The underwater world was vibrant, and we saw a lot of colorful fish. It was an incredible experience and a must-do for anyone visiting the resort. 3. **Breathtaking Views:** The views of the sunset and sunrise were absolutely exceptional. Waking up to the serene sunrise and ending the day with a stunning sunset made our stay truly magical. The natural beauty of the island is unparalleled. 4. **Exceptional Hospitality by Raail:** A special shoutout to Raail, who provided exceptional hospitality during our stay. He was always prompt in addressing our queries and went out of his way to ensure we had a comfortable experience. His professionalism and warmth stood out, and we truly appreciated his efforts. **The Not-So-Good:** 1. **Administrative Lapses:** There were a few administrative issues that dampened our experience. Despite confirming beforehand that we could stay in the same room throughout our stay, we were asked to relocate on our second night. This was eventually resolved without the need for us to move through a few calls Additionally, I was charged for an extra drink that we did not consume. I would recommend others to double-check their bills before settling payments if charging to the room. It’s a small step that can save you from unnecessary charges. 2. **Miscommunication at Sunset Restaurant:** Another incident involved the Sunset Restaurant. We were told that booking wasn’t necessary, but when we arrived, we were refused entry because we hadn’t made a reservation. This miscommunication was frustrating and could have been handled better. **Final Thoughts:** Sun Siyam Olhuveli is a beautiful resort with stunning views, great snorkeling opportunities, and delicious food. However, there were some service and administrative issues that could be improved. Despite these, we had a memorable stay, thanks in large part to Raail’s exceptional hospitality. With a bit more attention to detail and consistency in service, this resort could truly be outstanding. **Recommendations:** - Double-check your room arrangements and bills to avoid any surprises. -
Tanggapan dari Properti: Dear David, Thank you for sharing your detailed review and for choosing Sun Siyam Olhuveli to celebrate your 10th wedding anniversary! We're thrilled to hear that you had a memorable time, particularly with the snorkeling experience at Home Reef and the breathtaking views of the sunrises and sunsets. We sincerely apologize for the administrative lapses and any miscommunication at the Sunset Restaurant. Your feedback is invaluable, and we will work closely with the team to ensure that such issues are addressed and prevented in the future. A special thank you for recognizing Raail's exceptional hospitality—he is indeed an asset to our team, and we’re so glad he made a positive impact on your stay. We hope to welcome you back in the future, and rest assured, we’ll strive to make your next visit even more seamless and unforgettable. Warm regards, Mohamed Ali Director of Operations Sun Siyam Olhuveli Maldives
X2156BCsues
Menginap di Okt 2024
Solo travelers
5.0/5
Outstanding
Diposting pada 19 Nov 2024
I decided to spend two weeks in the Maldives for a treat to celebrate my 70th birthday. I flew out the week after my birthday and was met at the airport by CJ who said they were waiting for some other passengers who were flying in and then we would set off to the resort. The health & safety briefing on the boat was exceptional and life jackets were issued before boarding the boat. The journey took about 45 minutes and on arrival we were greet by several of the staff with drums and hanging a garland around our necks and greeting us. I was met by the guest host Looth who took my bags and then drove me to reception. Looth is a charming young man with excellent English, and he went through all the things to understand about the island and places to visit as well as giving me his contact number should I require anything. He introduced me to the App that the resort has specifically for guests staying there which in my opinion is one of the most comprehensive and detailed fully working apps I have used for hospitality and hotels. Looth then drove me to my villa and I discovered that I had been given an upgrade to the original one that I booked as this was really big with amazing views of sunsets. In the room there were chocolates, wine, a fully stock mini bar. It had the best shower I have ever used and a bath on the balcony as well as a bath in the villa. The bed was so comfortable, and the pillows felt like sleeping on clouds. Everywhere was very clean and I appreciated the daily visits in the morning and evening by Sujette who made lovely messages and things out of towels. As a solo traveller I was a bit nervous about being on my own for two weeks but I need not have worried as all the staff at the resort were absolutely fantastic. I soon made friends with many of them, and I was impressed by the level of customer care they gave. Nothing was too much trouble and even when I needed help to get over to Dream Island all I had to do was ask for a buggy and either Damon or Dude would come and collect me. The island also has an excellent electric bus service which runs regularly from Dream island to Olhuveli island and I made use of this as well. The two buffet restaurants have a fantastic selection of food to suit most tastes, both at breakfast and in the evening there was a good variety. I found that although I had booked Premium all inclusive I could not manage food at lunchtime so just stuck to breakfast and evening meal. I also ate at Namaste, Syam Orchid and Mahgrib restaurants on several occasions. Without doubt these restaurants are first class and I enjoyed everything that I tried in them and I cannot thank the staff and chefs enough for making me feel so welcome. My favourite bar was the Dhoni bar, this was because it is adults only and is quite peaceful to spend the day there. The pool is lovely to swim in and I met and talked to quite a few interesting people there. For the more energetic visitors there is lots to do arou