Holiday Inn Norwich City

My stay at the Holiday Inn is generally a pleasure, but my recent experience deviated from the norm, marking a mix of expectations and reality. Initially, I was assured by the service team over the phone that my premium king room would include a microwave oven, an amenity I looked forward to utilizing during my stay. Unfortunately, this was not the case upon arrival, leading to a slight inconvenience. Furthermore, I encountered minor cleanliness issues, which, although not drastically affecting my overall comfort, did catch my attention. Despite these setbacks, I must commend the hotel for its unbeatable location. Situated conveniently close to the railway station and the city center. Additionally, the responsiveness and attentiveness of the service team were impressive.

It wasn't easy to find the Hotel as it was around the back from the road. Even I am deaf, I can hear a funny noises going on from the hallaway. Cold water tap by the basin is leaking when turn on. Apart of above, everything else was good, staff being helpful because of my deafness and provided me a flashy light and vibrating thing under the pillow ! Breakfast were excellent

The location is very good. It near bus stop going to city center, near retail park with supermarket like Morrison, near restaurants such as Yellows. The housekeeping staff and receptionist are very helpful and friendly. The bed sheet is clean and the mattress is comfortable. They make me have a good sleep at night.

The hotel is very well located, nice staff and good breakfast. We had a nice break there.

Great location, large rooms and comfy beds. Could improve in modernisation. Will stay again.

A little far of a walk from the clubs but not too bad. The desk man seemed a bit grumpy, whoever has good customer service. I called up several times with questions and they were always very nice over the phone. They have a 24hr front desk so, perfect for late check ins. However, early in the morning the cleaning crew tried to get in my room (but I had the top latch on, so they kept banging the door open and shut in attempts to take it off), and I had to get up to let them know I was still there. I was then told that in the system it said I had checked out an hour prior.

Clean and the size of room is adequate for stay.

Very nice hotel Quiet big comfortable rooms Breakfast and dinner were pretty good Would stay again

酒店房間寬敞，球場景觀一流，如置身於球場中。房間Wi-Fi連接暢順。房間內沒有拖鞋及牙刷提供，如有需要可至電接待處取，接待處職員親切友善。酒店內設施普通，只有一個MiniGym，真係好Mini，但勝在冇人同你爭玩。早餐尚可，可即叫即做烚蛋及pancake，餐廳接待職員非常友善。酒店附近有Morrisons超市、b&m 、Nike、H&M、Next及Boots等等，購物超方便。而且交通便利，近Rail Station，可乘坐火車或巴士到City Centre，如果想行吓又可以經Riverside步行至City Centre, 十分方便。乘的士到動物園只需半小時，動物園可近距離觀賞動物，值得一去。