Hotels in Chelsea, New York

It was a nice hotel with great great view! I love this hotel, the neighborhood was perfect as well. Recommend people who wants a compact room with good location. I had to check out early so it was kind of sad but still enjoyed it :)

When I checked in, the hotel front desk said my credit card couldn't be used! Later I found out that there was a problem with the hotel check-in system! I had to wait for a full hour and a half. When I entered the room, I found chocolate on the floor that had not been cleaned up. The rooms provided are also corner irregular rooms. I couldn't stand it anymore, so I called the hotel to complain. Someone from the hotel inspected the floor of the room and upgraded me to another room. Ctrip conducted customer interviews, learned about the situation and communicated with the hotel, and finally Ctrip provided a service plan! Thank you to Ctrip staff for their responsible spirit! The hotel is nice and the restaurant service is good! The quality of management staff's work and customer service quality need to be improved (to be worthy of the hotel brand's image among customers).

The location of the Holiday Inn is excellent. It's situated between Sixth and Seventh Avenue, making it easy to walk to the subway station and Times Square. The hotel rooms are not large but they are clean and tidy, and they come with a safe and a hairdryer. Breakfast is free and includes fruits and juices, as well as bagels, cupcakes, and nut bars. If you're in a hurry, you can also take it to go. The most unforgettable person for me was Ms. Nadine. She helped me get back the passports for me and my family. I forgot to take the passports out of the safe when I checked out, and I only remembered when I was about to leave New York after spending the whole day out. I rushed back to the hotel and, in my panic, I told her the wrong room number. Ms. Nadine was very patient and compassionate; she let me go up with her to check. At that moment I found out I had given her the wrong room number. I am truly very grateful to her. I will stay in the Holiday Inn again.

Great price value with a convenient location. A lot of spots fall within walking distance from the hotel. The hotel and the rooms are clean, acceptable room size, standard amenities, and friendly staff. I would recommend this hotel to anyone traveling to New York.

This hotel is very conveniently located in the middle of Manhattan, right next to NY Penn Station which has trains to both JFK (on the LIRR) and EWR (via NJTransit). My room was pretty small, but it had everything I needed. Everything appears to be clean. Staff were friendly and had me checked in and out quickly. I was provided with 2 complimentary bottles of water upon checkin.

Clean, new hotel in the center of New york. Highly recommend. However, still waiting for the invoice to be sent in order for me to claim with the company but no feedback so far. Pls kindly send me the receipt for the tax that I paid directly at the hotel (lethuha103@gmail.com)

Great location! !!Next to peen station, within walking distance to Times Square and other surrounding attractions, convenient subway, next to Koreatown, very convenient for eating!

- When I checked in, I was a little embarrassed because the Indian spoke English too fast. - I couldn't understand, so I got annoyed and a little nervous. - So it was very uncomfortable, but the staff I met the next day for 10 days were the most kind. - The breakfast was also very delicious, and it was close to most of the attractions, so it was a satisfactory trip.

The location is OK, close to Chelsea, or just in Chelsea. The view is good, with a night view of Manhattan. The room is also quite big. Walk around for a few minutes and you will be at the famous gallery of Chelsea, which is also close to the highline. It depends on where you want to go. All in all, it's good, I like it.

Every year when I come to New York, the only major drawback is that it is expensive. Hahaha. To be honest, since I was traveling with friends, I wanted to choose a hotel with a better value for money. I didn’t have high expectations for this hotel at first. After all, it felt like a business hotel. Since my friends traveled at different times, we booked twin beds at first. Later, it became two rooms. The front desk lady directly upgraded us to two rooms for free. It was a suite. We didn’t need to check out and check in again, which saved a lot of procedures. It was really user-friendly and great.