Dear Trip Advisory, I would like to take a moment to express my heartfelt gratitude for the exceptional experience I had during my recent stay at The Surrey, a Corinthia Hotel. From the moment I arrived, the staff, including the doormen and front desk team, made me feel incredibly welcomed. However, I would like to particularly highlight the outstanding support I received from your facilities team, especially Lakshan, Loida, Renee and Sudha. They were instrumental in addressing the issues I encountered with the thermostat in my room. Their patience and guidance were truly commendable and made a significant difference in my experience. The property itself is majestic, and my stay was nothing short of amazing. It was the dedication of your staff, going above and beyond, that truly set my experience apart. Thank you once again for your hospitality. I look forward to returning in the future. Warm regards, Frank Sanacore
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