The New Yorker Hotel by Lotte Hotels

Pertama-tama, kamarnya sangat tua, saya mendapat tempat tidur ganda dan saya diberi tempat tidur ganda, kemudian saya harus membayar untuk penyimpanan bagasi, masing-masing 10 dolar AS. Tapi front desknya bagus banget, mantap

I had mixed feelings about the hotel. While the location is excellent, the noise level was unacceptable due to its position at a main intersection. I struggled to get restful sleep, as I was frequently disturbed by the constant sound of ambulances and NYPD car alarms. Although the hotel is generally clean, it’s undeniably an old property—let’s call it "legacy" or "historical." The room was spacious, which is a positive by NYC hotel standards. I rated the service just “1 star” because my interactions with the staff were consistently disappointing—from check-in to check-out and even with baggage storage. It was evident that the staff had a “just doing my job” mindset instead of showing any commitment to excellence or enthusiasm for providing a positive experience. When I tried to arrange for baggage storage before heading to Boston, the staff at the counter was unyielding, insisting they couldn't accommodate me even with payment. I understood their concerns about limited space, but I was frustrated by their failure to suggest or offer any alternative solutions. However, I am pleased to say that when I returned from Boston, I was relieved I had chosen to spend the remainder of my NYC trip at Staypineapple! Given how competitive hotel services are, I appreciate that Staypineapple’s service standards were the complete opposite of THE NEW YORKER.

There were two significant and negative issues at this hotel. First, there was a mandatory twenty five dollar a day resort fee. This was never mentioned here or anywhere else after i booked Or during the booking process. In theory, you can use that money everyday on your breakfast or other food. However, all of the restaurants in the shops inside charged two to four times more for the same food than outside. In effect It was merely a back doorway to increase the room price, but it was done in a way that i cannot reimburse. The second issue is that there are way too many young people on expense accounts in this hotel. The bar is overflowing, there are people drinking and spilling beer in the elevators, and there's a lot of loud noise and fighting occurring in the rooms and in the hallways. The hotel room's size was reasonable. The bath and shower were good. They only gave decaffieinated coffee, but that's a small issue. The hotel is also not convenient to public transportation, requiring a twelve minute or so walk to the nearest subway station, As well as non reliable taxi service.