Ulasan Hilton Garden Inn New York/Staten Island

Sangat nyaman untuk transfer dari Bandara New York ke Cina. Kamar hotel sangat luas, tempat tidurnya besar, dan transportasinya nyaman. Namun fasilitas tempat tinggal di sekitarnya jauh, sehingga berkendara lebih nyaman.

quite location

Ny, Ny… I know for a FACT I was charged a different rate for a room deposit because I was a single black mother! New York almost EVERY portion I’ve been too and I’ve been ALL over has been EXHAUSTEDLY and passively DISCRIMINATORY! I listened patiently as the manager returned deposits for several room types the same as mine for less than I was charged. When asked he said he reserved the right to charge as needed but that that was not the case. I spoke to the group of guests and asked when, where, how we all booked and we came to the conclusion that that was the case. Either way I politely left with my daughter. We’re used to it by now… still love Trip.com though!

這個酒店大家注意避雷。酒店地處偏遠，沒有租車的話不能住。感覺是希爾頓的加盟酒店，服務可以説沒什麼了，但坑錢有一手。小朋友看了個動畫片，收20幾刀，誘導小朋友誤點很多次，最後退房的時候還不告知，偷偷的扣了我208刀，還不告知看了什麼影片。打電話到酒店詢問，酒店不正面回答，讓我們一直拿着電話等。希望不要再欺詐我們中國人了。

今次旅遊想見識吓美國嘅地方，基本上都是自由神像，時代廣場，華爾街。但呢間酒店地方都比較偏僻，如果沒有車輛代部都會有點困難。

安靜的環境

房間挺滿意的

The restaurant at the property was great along with the staff and service that they provided. It was quiet at night other than when the events were going on. That also limited parking for guest that were staying at the hotel. When I asked about parking, I was asked how long I would be staying. When I asked if I could park in the parking lot beside the building, I was told that that was rented out to Amazon for training drivers. I was also told that they would ask their manager on duty if I could park there, and then was told that I was not staying long enough without management even being asked. The front desk staff could take a few tips from the restaurant personnel. Other than that it is a fairly decent hotel.

Lorenzos Restaurant in hotel waiter Jacob was very adiment on how much tip we should have gave him, i favs him 25 he aanted 50, you cant tell a customer how much tip to leave.

It was upsetting to get a room on the only floor being under renovation, without even a heads up. And I paid $230 for one night!

A bit dated decor, duct tape on things, bar closes way too early. They should find a way to step it up when you’re the best hotel on the whole island, overall not bad

Requested cleaning service at check in never happened Noise until late night from a function Construction noise early in the morning Monday Need to update breakfast buffet looked used and dirty with no customers

This is a motel, can’t have name “hotel”. Super dirty, old broken furniture. I would never recommend this place to stay.

The HGI offered a convenient option to stay after an event. There’s a nice bar and the property is very nice. Room was clean and comfortable.