Ulasan Novotel New Delhi Aerocity- International Airport

Great hotel, Vanshika was literally the best! From start to finish, she made me feel at ease. It was my first time in India and coming from England, I was a bit skeptical but I'm glad I was served by her. She's so kind, welcoming and cares about the customers. She had checked us in early as our flight landed early. Whilst I was checking in, my mum who has difficulty walking was looked after by her staff, she personally got my mum and made sure she got to the toilet safely. Overall she was amazing, put me ease and genuinely such a kind person, a true asset to Novotel and great example of excellent customer service, I'd come back again because of her. The hotel has great facilities overall, good food at the restaurant, clean, kind and courteous staff and a good location to the local food spots. Special thanks to Vanshika and Novotel. From Ravi N.