Best Western Plus New Caney Inn Suites

We always choose this location because it is clean and the service is great. They have a big breakfast. Valley Ranch is right across the street. Literally every thing you need whether it’s groceries, gas , restaurants or shopping. We will be back.

The room was comfortable and clean. The staff were courteous and friendly. The breakfast was typical - eggs, sausage, waffles, breads, fruit. We enjoyed our brief stay.

Everything is very good. The housekeeper in the breakfast is so very Friendly and helpful. I don’t know hers name but she is from Monterrey.

Great property, there to visit friends. Lots of dining options, shopping, great to visit the area, property was well kept, no complaints.

We enjoyed every minute. On the other hand, the mattress was hard and had never been turned. We had to sleep in a wollowed out hole.

Fast check-in! Karen is an awesome staff member that check us in and gave all the info we needed to get around the area we were in. Only thing it is very difficult to find entrance to hotel. There are two hotels together and share the same entrance. Very diffcult to see at night. Thank goodness for WAZE to guide us back twice! Goog breakfas and nice clean room.

Check in was easy, staff was perfect. Good breakfast. Very easy to get back on the road

We did not find the staff very friendly or willing to help. Our room was not cleaned on the last night, therefore nothing was restocked for the next morning. When we told the staff this morning upon check out, he said oh, sorry. Pool towels were different sizes and different sizes

The room was very clean, the bed and pillows were comfortable. My children enjoyed the breakfast, so many good options to choose from. The waffles were delicious. We would definitely come back.